Money and Policy

Renters and Homeowners Insurance for Pet Owners: Reading Your Own Policy Before You Need It

By EmergencyPetPrep Editorial · Updated

Short answer: An evacuation order alone often does not trigger coverage on standard policies, but a covered loss to your home may; pets themselves are typically excluded property, so save boarding receipts and ask your insurer.

Researched and written with AI assistance from the published sources listed at the end of this page. We are not veterinarians, no veterinarian has reviewed this page, and we do not test products by hand, so check those sources and talk to your own vet about your animal. How we work →

Key takeaways

  • On the two consumer forms this page quotes, an evacuation order by itself does not start Additional Living Expense. That needs a covered loss that makes the home unfit to live in. Evacuating an undamaged house fits neither trigger. Your form may differ.
  • A state regulator still tells evacuees to keep receipts. Oregon's Division of Financial Regulation says many policies help cover lodging, food and even pet boarding, and to check with your insurer. An itemized boarding invoice costs nothing to keep.
  • Your pet is not covered property. Both consumer forms, the Texas Windstorm Insurance Association dwelling policy and the federal flood policy all exclude animals. The crate, the fencing and the medication can be claimed; the animal cannot.
  • The federal flood policy pays no additional living expenses and does not insure fences. A flood displacement and a wind displacement are two different policies with two different answers.
  • Neither base form contains the word dog or breed, but breed and animal limits can sit in a carrier's underwriting rules and endorsements. Read the base form and every endorsement by number, then ask the carrier in writing.

Standard homeowners and renters policies usually do not pay for pet boarding just because you were told to evacuate. Loss-of-use coverage generally starts when a covered loss makes your home unfit to live in. Your pet is not covered property, but the crates, fencing and medication may be. Keep every itemized receipt, report the evacuation, and let your insurer apply your actual policy.

This page covers a claim against your own property policy: boarding while displaced, replacing crates and fencing, spoiled medication, and what happens if your dog bites someone at the place you evacuated to. It is not insurance advice, and nothing here is a reading of your policy. Where the answer differs by state, the states are named and you are pointed to your own.

The four documents this page quotes

Writing about “homeowners insurance” as if it were one policy is a common failure. There is a family of forms, many built on an industry template, edited by the carrier, filed with a state regulator, and issued in editions that change. The carrier’s edits decide your claim. This page reads four specific documents.

  • A homeowners form. Tower Hill Select Insurance Company’s Homeowners 3 Special Form, form TH HO-3 06 13, a 2013 Florida edition posted by Tower Hill Insurance Group. It is a complete, readable contract from a named carrier, not a claim that it is current for you.
  • A renters form. Homeowners 4 Contents Broad Form, HO 00 04 10 00, posted in the Nevada Division of Insurance’s library of home policy forms. It is a 2000-edition Insurance Services Office base form. No carrier is named in it, so a real renters policy is this base form plus that carrier’s edits and endorsements.
  • A windstorm pool policy. The Texas Windstorm Insurance Association Dwelling Policy, Windstorm and Hail, Form No. TWDP, edition date August 31, 2023. TWIA is the residual windstorm market for the Texas coast.
  • The federal flood policy. The Standard Flood Insurance Policy, Dwelling Form, printed at 44 CFR Part 61, Appendix A(1). It is federal text, identical across every write-your-own carrier.

The four do not agree, and the places they disagree are where this page spends its time.

The letters on your declarations page

Coverage letters are how an adjuster will talk to you. The Texas Department of Insurance’s consumer guide (updated 6/1/2026) lists the standard set: dwelling coverage, personal property coverage, other structures coverage (detached garages, storage sheds and fences) and additional living expenses coverage. On the industry-template homeowners and renters forms:

  • Coverage A, Dwelling. The structure itself.
  • Coverage B, Other Structures. The fence, dog run, kennel building or shed.
  • Coverage C, Personal Property. Crates, carriers, bowls, feeders and medication. This is also where you find out your pet is not on the list.
  • Coverage D, Loss of Use. Money for living elsewhere. This is the boarding question.
  • Coverage E, Personal Liability. What happens when your animal hurts somebody.
  • Coverage F, Medical Payments to Others. A small no-fault payment to an injured person.

A renters policy has no Coverage A and usually no B, but C through F work the same way.

The letters are not universal. On the TWIA dwelling policy, Coverage A is the dwelling and Coverage B is personal property. Other structures are items 5 and 6 inside Coverage A, so asking about “Coverage B” there asks about crates and carriers, not the kennel run. On the federal flood policy, Coverage A is Building Property, B is Personal Property, C is Other Coverages and D is Increased Cost of Compliance. Asking a flood adjuster about “Coverage D” is asking about floodplain-ordinance rebuild costs, not loss of use, because that policy has no loss-of-use coverage.

Read the letters off your own declarations page. The declarations page shows limits and deductibles; the policy form is the separate booklet that says what the letters mean. Ask your carrier or agent for the full form and the endorsements by number.

Coverage D: the boarding question

You are told to leave, the hotel will not take three cats, and you put them in a kennel for eleven days. Does it come back to you?

What the forms say

On the ISO renters form, Additional Living Expense applies when a loss by a Peril Insured Against “makes the ‘residence premises’ not fit to live in”. The Tower Hill form is written the same way, requiring a covered loss that makes the part of the residence where you live unfit to live in. Both cover a necessary increase in living expenses so your household can maintain its normal standard of living.

Read the condition, not the benefit. The gate is a covered loss that makes the home unfit to live in. Not an order, a forecast or a cone.

The second gate is the one people assume covers evacuation, and it is narrower. Both forms cover a civil-authority shutdown only “as a result of direct damage to neighboring premises by a Peril Insured Against”, and only for “no more than two weeks” (Tower Hill writes it as 2 weeks). All three conditions must be met: a civil authority prohibits use, the prohibition follows direct damage to neighboring premises, and the damage is from an insured peril.

A pre-landfall evacuation of an intact neighborhood meets none of them on these two documents. So on those forms, the evacuation order by itself is not the trigger.

The forms differ on duration. Tower Hill says payment is “limited to 24 consecutive months from the date of the covered loss.” The ISO renters form has no such phrase and instead runs for the shortest time required to repair or replace the damage or, if you permanently relocate, to settle elsewhere.

The sentence that keeps this honest

A state regulator says something different to evacuees. Under its Level 3 mandatory-evacuation heading, Oregon’s Division of Financial Regulation says: “Save your receipts. Many insurance policies will help cover expenses such as lodging, food, and even pet boarding.” It follows with: “Check with your insurance company to confirm your specific coverage.” Its July 22, 2021 release for evacuees says to save all receipts.

Both things are true. A carrier can write a broader trigger than the two forms above, add a mandatory-evacuation endorsement, or pay as a matter of practice what a strict reading would not require. A general answer is not available. A general action is: report the evacuation to your carrier, keep the itemized invoice, and let the adjuster apply your actual contract.

Citizens Property Insurance Corporation’s consumer brochure (10/23) lists “Hotel Expenses” as covered under Additional Living Expenses or Civil Authority, and says that if the brochure and your policy are inconsistent, the terms of the insurance policy control.

What “additional living expense” means for a boarding invoice

Both forms define the benefit as a necessary increase in living expenses. TDI puts it this way: “Additional living expenses include rent, food, and other costs you wouldn’t have if you were still in your home.” If your dog is boarded twice a year anyway, the baseline is not zero. If your cats have never been boarded, the whole invoice is an increase. A nightly pet fee at a hotel you would not otherwise be in is an increase attributable to displacement. An adjuster decides, applying your form. What you control is whether the arithmetic is possible, and that requires an itemized invoice.

Ask the boarding facility to show, line by line: the animal’s name, dates in and out, the daily rate separated from add-ons like medication administration and individual exercise, and any intake or vaccination charges. Ask the hotel to list the pet fee as its own line.

The limit you can hit

TDI’s guide says: “If your policy covers ALE, it might be limited to 10 to 20% of the amount of the dwelling coverage on your house.” It warns that the insurer pays additional living expenses only up to your policy’s dollar limit, that repairs can take months, and that if you reach the limit before the home is repaired, you pay the rest yourself. That describes a common range and mechanism, not your policy. Your Coverage D limit is printed on your declarations page; know it before hurricane season. If your animals cannot go to a hotel, your displacement costs more per night than the profile the limit was probably sized against.

Our pet emergency fund planner sizes the money you bring; this page describes money that might come back. Whether a pet insurance policy reaches an evacuation boarding bill is a different contract, covered in pet insurance and evacuation boarding coverage. Whether to hold a policy or a cushion is the subject of pet insurance vs a pet emergency fund.

Coverage C: your pet is not covered property

Four documents say so.

  • The ISO renters form lists “Animals, birds or fish” under Property Not Covered.
  • The Tower Hill form lists the same words.
  • The TWIA dwelling policy lists “Animals.” first under Property Not Covered.
  • The federal flood policy does not insure “Land, land values, lawns, trees, shrubs, plants, growing crops, or animals.”

This is about the scope of property forms. It says nothing about what your pet is worth, a liability claim against someone who harmed your animal (a question for a lawyer in your state), or pet health insurance, which is a separate contract.

Everything a property policy can do for you is about the gear, and the gear adds up when it is all destroyed at once: crates and carriers, ex-pens and gates, a wire run, feeders, a reptile enclosure and its heat equipment, an aquarium with stand, filter, heater and lighting, grooming equipment, harnesses and life jackets, litter boxes, a portable power station bought to run a filter or nebulizer, cooling mats, stored food and medication. All of it is personal property, and none of it appears on the Property Not Covered lists quoted above. Both forms carry Special Limits of Liability that cap named categories regardless of your overall Coverage C limit. Pet gear is not a category on either schedule, but read yours. Our renter’s pet emergency kit page covers the storage side and our pet food and water storage guide the consumables.

Property Removed

Both consumer forms carry an additional coverage written for what you do in an evacuation. Tower Hill insures covered property against direct loss “from any cause” while being removed from a premises endangered by a Peril Insured Against, for “no more than 30 days” while removed, at the same limit that already applied. The ISO renters form is nearly identical with the same 30-day window.

What follows is our reading, not the form’s words or a regulator’s. We read the grant as meaning the ordinary named-peril list is not the test for removed property during that window: the crate dropped in a driveway, the bin stolen from the car. We also read nothing in it as suspending the rest of the contract; Section I still carries its own exclusions and conditions. Whether a loss lands inside the clause is decided by the person adjusting it and, if contested, by a court in your state. Ask your carrier.

Two boundaries come from the clause itself. The property must be covered property, which brings back the animals exclusion: it covers the carrier, not the cat in it. And the premises must be endangered by a Peril Insured Against, so the evacuation has to be from something the policy insures. A wind-driven evacuation is inside that on a windstorm form; a flood-driven one is not, since these forms exclude flood.

The federal flood policy has a narrower version, Property Removed to Safety. It pays, up to a dollar cap, the reasonable expenses to move insured property to protect it from flood or imminent danger of flood, and insures that property at the new location “for a period of 45 consecutive days from the date you begin to move it there”. The property must be in a fully enclosed building or otherwise reasonably protected from the elements, and placed above ground level or outside the special flood hazard area. Insured property does not include animals. It reimburses the expense of moving, which none of the wind or homeowners forms quoted here offers, so keep moving receipts.

The refrigerator: medication and food after the power dies

You come home to a warm refrigerator holding insulin, a compounded liquid, a prescription diet and a freezer of raw food. This section is about who pays. Whether a drug is still usable is a veterinary question for your veterinarian and the manufacturer’s storage instructions; our pet medication refrigeration outage guide covers the cold chain.

The power failure exclusion

Both forms exclude power failure, defined in the ISO form as “the failure of power or other utility service if the failure takes place off the ‘residence premises’”. Both then carve back: if the failure results in a loss from a Peril Insured Against on the residence premises, the insurer pays for the loss caused by that peril. The line is geographic: where the failure took place. A substation down the road or a utility’s rolling outage is off the premises on the face of these forms. An adjuster will ask where the failure occurred and what caused it, and your utility’s outage report answers that better than memory. Screenshot the outage notice and restoration time before it disappears from the app.

One form has a freezer limit and the other has none

The Tower Hill special limits schedule names a dollar cap as the maximum loss payable for covered property stored in freezers or refrigerators on the residence premises. Read the figure off your own copy. The same form lists as not covered personal property stored in freezers or refrigerators located off the residence premises. The ISO renters form contains no freezer or refrigerator entry. That is bounded to that one form and edition, which is why no general rule is possible. If a two-week supply of refrigerated medication is part of your plan, which shape your form has is a real financial question, and only your carrier can answer it.

Some carriers sell an equipment-breakdown endorsement that reaches refrigeration failure caused by the appliance rather than the grid. Ask your agent by that name. We are not recommending it.

What to photograph before you leave

  • The open refrigerator and freezer, wide enough to show the contents.
  • Every prescription label, close enough to read the drug, concentration, quantity, fill date and pharmacy.
  • A thermometer inside the compartment, in frame with the contents if possible.
  • The utility outage notice on your phone, showing the start time.
  • The refrigerator’s model and serial plate, in case the appliance failed rather than the grid.

Repeat on return, before you throw anything away. Loss documentation is a before and an after, and the after is what people destroy in the first hour of cleanup.

Other structures: the fence, the run, the kennel

Containment is the safety system for a household with a dog. On an industry-template homeowners form it sits under Coverage B, on the TWIA policy inside Coverage A, and on the federal flood policy it is not insured at all.

The Tower Hill form covers other structures on the residence premises set apart from the dwelling by clear space, including structures connected to the dwelling by only a fence, utility line or similar connection. A kennel building attached to the house only by a fence is still an other structure on that form.

Read the exclusion printed directly under the grant. The same form follows Coverage B with its own Property Not Covered list, and an outdoor dog run appears in it twice: structures enclosed by screens on more than one side and constructed to be open to the weather, and slat houses, gazebos, canopies, pergolas and similar structures constructed to be open to the weather. It also excludes other structures used in whole or in part for business, which matters if you board, breed or groom at home. Citizens’ brochure lists open enclosures (screened, aluminum, glass) as “Typically not covered”, and the TWIA policy lists metal screen enclosures and their contents as not covered unless specifically described in the Declarations. Those are three issuers describing wire runs, screened catios and aluminum enclosures as things property forms commonly do not pay for. Find the Property Not Covered list under your own other-structures grant and ask your agent in writing whether a run has to be scheduled.

Citizens says permanent detached structures may be covered if you purchased Coverage B, and fences are covered depending on the type of loss. It also says Coverage B and Coverage C are optional and available only if purchased. On a residual-market or wind-only policy, the coverage that would pay for your fence may not be on it. Check the declarations page.

The flood policy lists “Fences, retaining walls, seawalls, bulkheads, wharves, piers, bridges, and docks” as property not insured. If floodwater took your fence, the flood policy pays nothing for it.

The percentage deductible that can eat the claim

This is a mechanism to check on your own declarations page, not a frequency. Florida Statutes section 627.701 (2025) requires an insurer, before issuing a personal lines residential property policy, to offer alternative hurricane deductibles including percentages of the dwelling limit. The hurricane deductible applies annually to all covered hurricane losses in the calendar year under policies from the same insurer or insurer group. That reaches personal lines residential policies issued or renewed on or after May 1, 2005, and does not pool losses across unrelated carriers. A policy with a separate hurricane deductible must carry, in boldfaced type no smaller than 18 points: “THIS POLICY CONTAINS A SEPARATE DEDUCTIBLE FOR HURRICANE LOSSES, WHICH MAY RESULT IN HIGH OUT-OF-POCKET EXPENSES TO YOU.”

Citizens describes the same mechanism: the deductible is a percentage of Coverage A, applied on a calendar-year basis, so during a busy season you pay it once. Its brochure advises: “Report claims and keep receipts for hurricane repairs even if you don’t reach your deductible from one storm.” Amounts you pay count toward that year’s hurricane deductible, reducing your cost for later storms.

That inverts the intuition. A single fence loss is often smaller than a percentage deductible, and an owner who skips reporting it loses the credit toward the next storm in the same season. Florida is quoted because its statute is public and specific. Other coastal states have percentage deductibles with different rules. Your declarations page names your deductible, and your state insurance department (see the NAIC directory) is the authority on how it applies.

The gap no coverage letter reaches

A destroyed fence leaves a dog with no containment, possibly for weeks, among debris, unfamiliar smells and work crews. That is a management problem starting the hour you get home. Our guide to returning home with pets after a disaster has the containment audit: check the fence line at ground level, physically test every gate latch, and do not trust a plywood patch. While you wait, keep the dog leash-only in the yard with no exceptions. A tie-out is a supervised tool, not a substitute for a fence. Temporary panels suit a calm dog, not a bolter. Check that the microchip registry contact details are current.

Coverage E: animal liability, and where breed actually lives

Neither form says “dog”

Neither the Tower Hill form nor the ISO renters form contains the words dog, breed or vicious. That is a finding about two named documents, not policy forms in general. Regulators who have acted on this issue have acted on both places the language can live. Nevada’s Division of Insurance asked companies with language in the policy or rating plan that identifies dog breeds to refile it, and to clarify their policy language or filed underwriting and rating rules. New York’s statute reaches an insurer that would “exclude, limit, restrict, or reduce coverage under such policy or contract” on breed, which is a sentence about contract wording. Michigan’s bulletin is titled Assistance Animal Exclusions and Underwriting Rules, and an exclusion is form language.

So the instruction is not to skip the form. Get the base form and every endorsement by number, read the Section II exclusions, and ask the carrier in writing about its filed underwriting guideline. An endorsement can add an exclusion the base booklet lacks.

Two forms, opposite answers on animal liability

The Tower Hill form’s Coverage E exclusions end with bodily injury or property damage “caused by or arising out of any animal whether or not the injury occurs on your premises or any other location”. That is a blanket animal-liability exclusion, not a breed exclusion and not conditioned on a bite history. On that form, in that edition, Coverage E does not respond to an animal incident at all.

The ISO renters form’s Section II exclusions do not exclude animals. The word appears in the definition of an insured, the Property Not Covered list, an earth-movement clause and Coverage F, but not as a liability exclusion.

There is no honest general statement from that pair. They are also different kinds of documents: the Tower Hill exclusion is a named carrier’s edit, and the renters form is a base template with no carrier edits. The reading is that the template has no animal exclusion, and whether yours does depends on what your carrier added.

Who counts as an insured when someone else has your dog

This evacuation-specific piece sits in the definitions. The ISO renters form makes an insured, for animals to which the policy applies, “any person or organization legally responsible for these animals”, and then removes anyone using or having custody of them in the course of any business or without the owner’s consent. The form does not define “legally responsible”. A neighbor who takes your dog with your consent may fall inside on that form, while a commercial boarding kennel is outside it. Whether a particular person is legally responsible on a particular day is decided by the carrier and, if contested, by a court in your state.

The Tower Hill form writes the corresponding clause about watercraft only. Animals are not in it. The same carrier that excluded animal liability also declined to extend insured status to a person holding your animal, the opposite of the renters form.

Written consent to a named person is what you can create in advance; see our pet guardian directive for what it does and does not bind. Whether your policy extends insured status to that person is a question only your carrier can answer, worth one call before you hand anyone a leash and a key. Our neighbor cost-splitting page covers the supply side of that arrangement.

Three states, three designs

Breed lives in underwriting rules, so states that acted did so through insurance regulation. Three are quoted. No count of states is claimed and no table is offered, because the law changes and only your state is the authority for you.

Nevada, by statute. NRS 687B.383 bars refusing to issue, cancelling, non-renewing or increasing premium or rate solely on the basis of dog breed. The Division’s compliance FAQ (June 25, 2021) explains Senate Bill 103, approved June 2, 2021 and effective January 1, 2022. The statute has since been amended (the Legislature’s text ends “A 2025, 1087”) and now reaches homeowner’s, renter’s, manufactured or mobile home, multi-family residential dwelling and umbrella policies. The 2021 FAQ listed four categories, a small example of why a regulator’s explainer is a snapshot and the law is the law. Nevada also bars insurers from asking about the specific breed of a dog on the property, except to ask whether a dog is known to be dangerous or vicious or has been declared so under NRS 202.500. The Division adds that insurers may not take adverse action simply because a dog is present without evidence that the particular dog is known to be dangerous or vicious.

New York, by statute, with a different exception. Insurance Law section 3421 says no insurer shall refuse to issue or renew, cancel, charge an increased premium or rate, or exclude, limit, restrict or reduce coverage “based solely upon harboring or owning any dog of a specific breed or mixture of breeds”. An insurer may still refuse, cancel or charge a reasonably increased premium based on designation of a dog as dangerous under section 123 of the agriculture and markets law, on sound underwriting and actuarial principles, subject to section 3425 of the Insurance Law (New York’s statute on cancellation and non-renewal of personal lines). What that produces in a given case is a question for New York’s Department of Financial Services and a lawyer there. Compared with Nevada, New York’s text explicitly reaches coverage restrictions and endorsements, while Nevada’s reaches the inquiry itself. The Animal Legal and Historical Center records the section as added in 2021 and amended effective 2023.

Michigan, by a regulator reading a general statute. Bulletin 2019-20-INS (October 31, 2019) says: “The Essential Insurance Act does not allow companies to deny, cancel or non-renew coverage based on the insured’s possession of a particular animal.” On price it goes the other way: Michigan law does not prohibit breed surcharges “if the surcharge is actuarially supported”, while the federal Fair Housing Act prohibits a surcharge for assistance animals, so rating programs must except them. The bulletin also says a non-group policy can be non-renewed on claim experience under MCL 500.2117(2)(c)(i) and (ii) only if, in the three years before renewal, the claim experience arose from the insured’s negligence, or the insured, after written notice, failed to correct a condition directly related to a paid claim or presenting a clear risk of significant loss. That is not “any animal claim within three years.” Insurers may not use those criteria to non-renew group policies.

Nevada bans the question. New York bans the coverage restriction as well as the price move. Michigan permits an actuarially supported breed surcharge while forbidding the denial. A reader who assumes their state works like one of these will be wrong in a way that costs money. The NAIC directory lists every state insurance department, and that office answers this for free.

What this page will not tell you: whether your carrier will cover your dog, or whether a blanket all-animal exclusion is permissible in a state whose statute is written about breed. Those are questions for your state insurance department and, if money is at stake, a lawyer licensed where you live.

Documenting destroyed pet property

Pet owners have no established loss-documentation standard, but agricultural producers do. The USDA Farm Service Agency’s Livestock Indemnity Program tells applicants to provide “verifiable documentation of livestock inventories, death losses, and the event that caused the losses”. Its list of acceptable documentation includes veterinary records, production records, purchase receipts, inventory records and dated photographs. LIP is a producer program with eligibility rules that do not reach household pets. What transfers is the method, and applying it to pet property is our extension, not the agency’s:

  • An inventory that predates the event. An inventory built after a loss is a memory; one built before is a record. Walk the house and yard with your phone once a year before hurricane season and narrate what things are.
  • Purchase records kept as files. Forward every crate, enclosure, feeder, tracker and power-station receipt into an email folder. Photograph cash receipts.
  • Dated photographs. A phone photo carries its own timestamp. Take the before set now and the after set before cleanup begins.
  • Third-party corroboration. Veterinary records show an animal exists and what equipment and refrigerated medication it needs. Pharmacy records establish drug and quantity. Microchip records establish ownership. Keep them in your pet emergency binder; reconstructing them afterward is covered in proving ownership and reclaiming a pet.

Oregon’s regulator says: “Try to use some time to work on a home inventory list.” It says the insurer will request a list of damaged or destroyed items. That advice sits on a page for people already evacuated, which shows how often the inventory does not exist when needed. Do it before.

Your before-inventory is also a dated photographic record of the animals themselves. It does no work on a property claim, since the animal is not covered property. It does a lot of work when proving a lost pet is yours; see find a lost pet after a disaster.

The second path: what the tax publication says

IRS Publication 547, Casualties, Disasters, and Thefts (revised 2025 for 2025 returns), says that for tax years beginning after 2017, individuals’ casualty or theft losses of personal-use property are “deductible only if the loss is attributable to a federally declared disaster”. It describes an exception for taxpayers with personal casualty gains. It also says that if you have insurance you should file a timely claim, and that if you don’t, “you can’t deduct the full unrecovered amount as a casualty or theft loss”. So file the insurance claim even when you expect a denial; the denial letter becomes part of the record.

The publication also lists what you must be able to show, including that you owned the property, the type of casualty and when it occurred, that the loss was a direct result, and whether a claim for reimbursement exists with a reasonable expectation of recovery. That is the evidence set the inventory above builds. Floors, thresholds, computation rules and qualified disaster losses are not reproduced here. This is not tax advice; read the publication and take it to a tax professional.

The adjuster call: one document, four letters

You are making one claim against one contract. Have ready: your policy number and declarations page, the date and time of loss, the evacuation order screenshotted with its date, your utility’s outage notice, the before inventory and the after photographs.

  1. Loss of use (Coverage D on template forms). Say you were displaced, what the order was, and that you have itemized lodging and boarding receipts. Ask which trigger in your form your situation falls under and whether the civil-authority clause has a time limit. On a federal flood policy do not ask for Coverage D: it pays no additional living expenses.
  2. Personal property (Coverage C on template forms, Coverage B on TWIA). Report destroyed property as categories with counts: crates and carriers, fencing panels, feeders, the enclosure and its equipment, medication with labels photographed. Ask whether a special limit applies to refrigerated contents.
  3. Other structures. Report the fence, run, kennel or shed separately, since it is a different limit and possibly a different deductible. Ask which letter your form uses, and whether that coverage is on your policy at all.
  4. Deductibles. Ask which applies to each, whether a hurricane or named-storm deductible was triggered, and whether it is calendar-year or per-occurrence. Report small losses even if you think they fall under the deductible.

At the end of every call, ask for the claim number and the deadline for supplemental documentation, then write down the adjuster’s name, the date and what you were told.

Time limits are shorter than people expect and an old booklet can be out of date. The 2013 Tower Hill Florida form says a claim, supplemental claim or reopened claim for windstorm or hurricane damage is barred unless notice is given within 3 years after landfall or the windstorm. Do not budget three years off that. Florida’s notice-of-claim statute has since been amended, most recently by chapter 2024-139. Section 627.70132 (2025) now bars a claim or reopened claim unless notice is given within 1 year after the date of loss, and a supplemental claim unless notice is given within 18 months after the date of loss. It tolls those limits during deployment to a combat zone or combat support posting that materially affects a named insured servicemember’s ability to file. For weather events, the date of loss is the date of landfall or the date NOAA verifies the event. The TWIA policy sets its own clock: a windstorm or hail claim must be filed not later than one year after the damage occurs, and the state insurance commissioner can extend that by up to 180 days on a showing of good cause.

Which of these governs your claim is a question for your state insurance department and, if money is at stake, a lawyer. The operating rule: give notice as early as you can, in writing, and confirm your deadline with your carrier and department in writing. A number in an old booklet is not a reason to wait.

If your animal injured someone during the displacement, report it immediately and do not discuss fault with anyone. That is a Coverage E matter with its own process, and it is where a lawyer stops being optional.

Before next season, in order

  1. Get the full policy form and every endorsement by number. Read the loss-of-use trigger, the Property Not Covered list under every coverage grant, the special limits schedule and the Section II exclusions.
  2. Write down your loss-of-use limit and ask honestly whether it funds a hotel and a kennel at once for a realistic displacement. The federal flood policy has none.
  3. Ask three pet questions in writing. Does my liability coverage respond to an animal incident, and is there an exclusion or endorsement? Is a person holding my animal with my consent an insured? Does this carrier have a breed position in its underwriting guidelines? Keep the answer.
  4. Check whether other structures are covered at all, under which letter, and with what deductible in a named storm.
  5. Film the inventory. Ten minutes a year, house and yard, narrated, stored somewhere other than the house.
  6. Build the receipt folder.
  7. Look up your state insurance department in the NAIC directory and save the consumer line in your phone.
  8. Keep flood and wind separate in your head. They are different policies with different answers to every question here.

What this page does not answer

  • Whether pet boarding is an additional living expense. The forms define the benefit as a necessary increase in living expenses to maintain a normal standard of living, and Oregon’s regulator names pet boarding as something many policies help cover. Neither is a rule about your claim. An adjuster applying your form decides.
  • A state-by-state table of breed laws or hurricane deductibles. Three states are quoted on breed and one on hurricane deductibles.
  • Prices. No premium, deductible, payout or boarding rate is given. Every number on this topic is specific to a policy, a state and a year.

Frequently asked questions

Does homeowners or renters insurance pay for pet boarding when you evacuate?

It depends on your form's trigger, and on the two forms quoted here an evacuation order alone is not it. Additional Living Expense starts when a covered loss makes the home not fit to live in, and the civil-authority clause needs direct damage to neighboring premises and lasts no more than two weeks. Oregon's regulator still tells evacuees to save receipts, since many policies help cover pet boarding. Keep the itemized invoice, report the evacuation, and let the adjuster apply your actual form. This is not insurance advice.

Is my pet covered as personal property if it is killed or lost in a disaster?

Not under any of the four documents quoted here. The ISO renters form and the Tower Hill Select homeowners form list animals, birds or fish as property not covered. The TWIA dwelling policy lists animals first, and the federal flood policy does not insure animals. That describes what property forms insure, not what a pet is worth, and it does not address a liability claim against someone who harmed your pet. Read your own form's Property Not Covered list.

Will insurance pay for my pet's refrigerated medication or food spoiled in an outage?

The two forms quoted here exclude power failure that takes place off the premises, but pay for a loss from a covered peril on the premises. The Tower Hill form also caps covered property in freezers or refrigerators; the ISO renters form has no such entry, so no general answer exists. Photograph the contents, a thermometer and the pharmacy labels before you leave, and ask your carrier. Whether a refrigerated drug is still usable is a veterinary question, not an insurance one.

Does homeowners insurance cover a fence, dog run or kennel destroyed by a storm?

On template homeowners forms, fences and detached structures are usually Coverage B, but the same form's Property Not Covered list can exclude open or screened enclosures. The TWIA policy puts other structures inside Coverage A, and the federal flood policy does not insure fences. In hurricane states a percentage deductible can apply first, and Florida applies it annually. Report the loss anyway; Citizens says amounts you pay count toward that year's hurricane deductible. Check your own state's rule.

Can an insurer refuse me coverage because of my dog's breed?

It depends on the state. Nevada bars using dog breed to refuse, cancel, non-renew or raise premiums, and bars asking about breed. New York bars refusal, cancellation, higher rates or coverage restrictions based solely on breed, with an exception for a dog designated dangerous. Michigan bars denial for owning a particular animal but allows an actuarially supported breed surcharge, with an exception for assistance animals. Three states are quoted and no count is claimed. Ask your state insurance department.

If a neighbor takes my dog during an evacuation and the dog bites someone, whose policy responds?

It turns on a definition most owners never read. The ISO renters form counts as an insured any person or organization legally responsible for your animals, but removes anyone with custody in the course of business or without your consent. The Tower Hill form applies that clause to watercraft only and excludes animal-caused injury from liability coverage altogether. Two forms, opposite answers. Ask your carrier what your form says before handing anyone the leash.

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Sources

We are not veterinarians, and we would rather you check these than take our word for anything. These are the sources this page relies on. For your own animal, your vet is the expert, not this page.

  1. Tower Hill Select Insurance Company, Homeowners 3 Special Form, form TH HO-3 06 13 (a 2013 edition). Supports the loss-of-use, civil-authority, Property Not Covered, Property Removed, refrigerated-property and animal-liability wording. (opens in a new tab)
  2. Homeowners 4 Contents Broad Form, HO 00 04 10 00, the unendorsed Insurance Services Office base renters form, posted in the Nevada Division of Insurance policy library. Supports the renters-form wording quoted on this page. (opens in a new tab)
  3. Texas Windstorm Insurance Association, TWIA Dwelling Policy, Windstorm and Hail, Form No. TWDP, edition date August 31, 2023. (opens in a new tab)
  4. eCFR, NFIP Standard Flood Insurance Policy, Dwelling Form (44 CFR Part 61, Appendix A(1)). Supports the property not insured, no additional living expense and property-removed-to-safety wording. (opens in a new tab)
  5. Texas Department of Insurance, Home insurance guide (page shows "Last updated: 6/1/2026"). Supports the plain-language coverage definitions and the additional living expense range and warning. (opens in a new tab)
  6. Oregon Division of Financial Regulation, Wildfire insurance. Supports the save-receipts advice for evacuees and the home inventory advice. (opens in a new tab)
  7. Oregon Division of Financial Regulation, Three steps wildfire evacuees must take today (July 22, 2021). Supports the save-all-receipts advice. (opens in a new tab)
  8. The Florida Senate, 2025 Florida Statutes section 627.701, Liability of insureds; coinsurance; deductibles. Supports the hurricane deductible rules. (opens in a new tab)
  9. The Florida Senate, 2025 Florida Statutes section 627.70132, Notice of property insurance claim (last amended by ch. 2024-139). Supports the claim-notice deadlines. (opens in a new tab)
  10. Citizens Property Insurance Corporation, Hurricane Coverage: What You Need To Know (10/23). Supports the statements on open enclosures, optional coverages and the calendar-year hurricane deductible. (opens in a new tab)
  11. New York State Senate, Insurance Law section 3421, Homeowners' liability insurance; dogs. Supports the breed rule and its dangerous-dog exception. (opens in a new tab)
  12. Animal Legal & Historical Center, Michigan State University College of Law, NY Insurance Law section 3421 entry. Supports the amendment history. (opens in a new tab)
  13. Nevada Division of Insurance, FAQ on Senate Bill 103: Prohibition on Adverse Actions by Property Insurers on the Basis of Dog Breed (June 25, 2021). (opens in a new tab)
  14. Nevada Legislature, Nevada Revised Statutes Chapter 687B (NRS 687B.383). Supports the current scope of the Nevada breed rule. (opens in a new tab)
  15. Michigan Department of Insurance and Financial Services, Bulletin 2019-20-INS, Assistance Animal Exclusions and Underwriting Rules (October 31, 2019). (opens in a new tab)
  16. IRS, Publication 547, Casualties, Disasters, and Thefts (rev. 2025). Supports the federally declared disaster gate and the file-an-insurance-claim rule. (opens in a new tab)
  17. USDA Farm Service Agency, Livestock Indemnity Program (LIP). Supports the documentation standard borrowed for pet property; the program itself does not cover household pets. (opens in a new tab)
  18. NAIC, Understanding Your Homeowners or Renter's Policy. (opens in a new tab)
  19. NAIC, State Insurance Departments directory. (opens in a new tab)