Money and Policy
Renters and Homeowners Insurance for Pet Owners: Reading Your Own Policy Before You Need It
By EmergencyPetPrep Editorial · Updated
Key takeaways
- On the two policy forms read for this page, an evacuation order by itself is not what turns Coverage D on. The Tower Hill Select homeowners form (TH HO-3 06 13) and the ISO renters form (HO 00 04 10 00) both start Additional Living Expense only when a covered loss makes the residence premises not fit to live in, and both cover a civil-authority shutdown only when it follows 'direct damage to neighboring premises by a Peril Insured Against', for no more than two weeks. A precautionary evacuation from an undamaged house fits neither trigger in those two documents. Your form may be written differently, which is the reason to read it.
- That said, a state regulator tells evacuees to submit the receipts anyway. Oregon's Division of Financial Regulation writes on its wildfire page, under its Level 3 mandatory-evacuation heading: 'Save your receipts. Many insurance policies will help cover expenses such as lodging, food, and even pet boarding.' It follows that with 'Check with your insurance company to confirm your specific coverage.' Keeping a boarding invoice costs nothing and cannot be recreated later.
- Your pet is not covered property, and four separate documents say so in their own words. Both consumer forms exclude 'Animals, birds or fish' from personal property. The Texas Windstorm Insurance Association dwelling policy (Form TWDP, edition date August 31, 2023) lists 'Animals' first under Property Not Covered. The federal flood policy at 44 CFR Part 61, Appendix A(1) does not insure 'Land, land values, lawns, trees, shrubs, plants, growing crops, or animals.' The crate, the fencing and the medication can be claimed. The animal cannot.
- The federal flood policy pays no additional living expenses at all. Its exclusions bar 'Any additional living expenses incurred while the insured building is being repaired or is unable to be occupied for any reason', and it separately does not insure 'Fences, retaining walls, seawalls, bulkheads, wharves, piers, bridges, and docks.' A flood-driven displacement and a wind-driven displacement are two different policies with two different answers.
- Neither base form read for this page contains the word 'dog' or the word 'breed' anywhere in the document, and that is a finding about those two documents rather than about policy forms in general. Breed and animal restrictions can sit in a carrier's filed underwriting and rating rules and in the contract itself, and regulators have addressed both. Nevada's Division of Insurance asked companies with 'current language in the policy or rating plan that identifies dog breeds' to refile it. New York's statute reaches an insurer that would 'exclude, limit, restrict, or reduce coverage under such policy or contract' on breed. Michigan's bulletin is titled 'Assistance Animal Exclusions and Underwriting Rules', and an exclusion is contract language. So read the base form and every endorsement by number, then ask the carrier. Three states are quoted on this page and no count of states is claimed.
This is the page about a claim against your own property policy. Not what a county shelter will do, not what a federal program reimburses, not how neighbors split the cost of a bulk supply run. One document, one adjuster, four coverage letters, and a set of questions that a pet owner asks in a different order than anybody else does: will this pay for the kennel while I am displaced, does it replace the crates and the fencing the storm destroyed, does it touch the insulin that spoiled in a dead refrigerator, and what happens if my dog bites someone at the place I evacuated to.
Every one of those questions has an answer in a document you already own and have almost certainly never opened. This page reads two of those documents out loud, quotes them, dates them, and then tells you the only useful thing anyone can tell you about your own: go get it.
We are not an insurance agency, a law firm, or your carrier. Nothing here is a reading of your policy. Everything here is a quotation from a named, dated, publicly posted document, with the boundary of that document stated out loud. Where the answer is different in different states, the states are named and quoted rather than summarized, and you are pointed at your own.
What This Page Is Reading, And Why That Matters
Insurance writing on the open web has a specific failure mode. It says “homeowners insurance covers X” as though there were one homeowners policy. There is not. There is a family of forms, many of them built on an industry template and then edited by the carrier, filed with a state regulator, and issued in editions that change. The Tower Hill Select form quoted throughout this page carries a footer on nearly every page reading “Includes copyrighted material of Insurance Services Office, Inc., with its permission”. That footer is the whole problem in one line: the form starts from an industry template and the carrier’s edits sit on top of it, and the edits are the part that decides your claim.
So this page reads specific documents rather than a category.
A homeowners form. Tower Hill Select Insurance Company’s Homeowners 3 Special Form, form number TH HO-3 06 13, a Florida homeowners form posted as a PDF on the Tower Hill Insurance Group website. It is a 2013 edition. It is quoted here because it is a complete, publicly readable homeowners contract from a named carrier, not because it is current for anyone reading this.
A renters form, and it is the template rather than a carrier’s version of it. Homeowners 4 Contents Broad Form, HO 00 04 10 00, posted in the Nevada Division of Insurance’s public library of home policy forms. It is a 2000-edition form, and it is worth being exact about what it is, because getting this wrong would undercut everything in the paragraph above. No carrier is named anywhere in it. Its Agreement reads only “We will provide the insurance described in this policy in return for the premium and compliance with all applicable provisions of this policy”, with no company name attached, and every page footer reads “Copyright, Insurance Services Office, Inc., 1999”. We searched the full document for a carrier name and found none. Contrast the Tower Hill form, whose Agreement opens by saying the policy “is issued on behalf of the Tower Hill Select Insurance Company”. So this document is the unendorsed industry base form for renters, not one company’s contract, and a real HO-4 in a real policyholder’s hands is this base form plus that carrier’s edits and endorsements. The Nevada regulator hosts it; the Nevada regulator did not write it, and hosting is not authorship. One more thing to notice if you follow our link: the folder it sits in on the Nevada site carries a carrier’s name. That is a filing-library path, not an attribution, and there is no carrier inside the document. A folder name is not a signature, and we are not going to treat it as one.
A windstorm pool policy. The Texas Windstorm Insurance Association Dwelling Policy, Windstorm and Hail, Form No. TWDP, with an edition date printed on its own cover of August 31, 2023. TWIA is the residual windstorm market for the Texas coast, so this is what a coastal Texas household may actually be holding.
The federal flood policy. The Standard Flood Insurance Policy, Dwelling Form, printed in full in the Code of Federal Regulations at 44 CFR Part 61, Appendix A(1). The eCFR reports Title 44 as up to date as of August 4, 2026, with the most recent amendment on June 22, 2026. This one is not a carrier’s choice at all; it is federal regulatory text, identical across every write-your-own carrier that sells it.
Four documents. They do not agree with each other, and the places they disagree are the places this page spends its time.
The Letters On Your Declarations Page
Before any of the quotations mean anything, you need the vocabulary, because the coverage letters are how an adjuster will talk to you and they are printed on the one page of your policy you have probably seen.
The Texas Department of Insurance publishes a plain-language consumer guide, updated 6/1/2026, that lists the standard set:
“Dwelling coverage pays if your house is damaged or destroyed by something your policy covers. Personal property coverage pays if your furniture, clothing, and other things you own are stolen, damaged, or destroyed. Other structures coverage pays to repair structures on your property that aren’t attached to your house. This includes detached garages, storage sheds, and fences. Additional living expenses coverage pays if you have to move while your house is being repaired to fix damages your policy covers.”
Translated into the letters the industry-template homeowners and renters forms use, which is the family both consumer forms on this page belong to:
- Coverage A, Dwelling. The structure itself. Not a pet question except indirectly.
- Coverage B, Other Structures. The fence, the dog run, the kennel building, the detached shed the food bin lives in.
- Coverage C, Personal Property. Everything you own that is not the building. This is where crates, carriers, bowls, feeders and medication live. It is also where you find out your pet is not on the list.
- Coverage D, Loss of Use. The money for living somewhere else. This is the boarding question.
- Coverage E, Personal Liability. What happens when your animal hurts somebody.
- Coverage F, Medical Payments to Others. A small, no-fault payment for someone injured, separate from liability.
A renters policy has no Coverage A and usually no Coverage B, but C, D, E and F work the same way. That is why this page treats renters and homeowners together: the letters that matter to a pet owner are the letters both policies share.
Now the part almost nobody tells you, and it will cost you an awkward phone call if you skip it: those letters are not universal. Two of the four documents read for this page letter their coverages differently, and both are documents a pet owner in a hurricane or flood zone plausibly holds.
The TWIA dwelling policy is headed COVERAGE A (Dwelling) and COVERAGE B (Personal Property). On that form, other structures are not a separate letter at all: they are items 5 and 6 inside Coverage A, item 5 covering “Other structures on the described location, set apart from the dwelling by clear space” and item 6 covering “Other structures specifically described in the Declarations.” So on TWIA, asking about “Coverage B” asks about the crates and carriers, not the kennel run.
The federal flood policy is lettered differently again. In the Dwelling Form printed at 44 CFR Part 61, Appendix A(1), Coverage A is Building Property, Coverage B is Personal Property, Coverage C is Other Coverages, and Coverage D is Increased Cost of Compliance. Asking an NFIP adjuster about “Coverage D” is asking about the cost of complying with floodplain ordinances during a rebuild. It is not a loss-of-use question, because that policy has no loss-of-use coverage at all.
The practical instruction is one line long: read the letters off your declarations page and your own form rather than off this page, and if the letter you name and the letter the adjuster hears are not the same letter, you will both waste the call.
Your declarations page shows the dollar limit next to each letter and the deductible. Your policy form is the separate booklet that says what those letters mean. Most people have the first and not the second. Ask your carrier or agent for the full form and the endorsements by number. It is your contract; you are entitled to read it.
Coverage D: The Boarding Question, And Why The Order Is Not The Trigger
This is the question that brings most people here. You are told to leave, the hotel will not take three cats, you put them in a kennel for eleven days, and you want to know whether that comes back to you.
Start with what the two consumer forms actually require.
What the forms say
The ISO renters form’s Coverage D opens by naming its parts:
“The limit of liability for Coverage D is the total limit for the coverages in 1. Additional Living Expense, 2. Fair Rental Value and 3. Civil Authority Prohibits Use below.”
Then the first trigger:
“If a loss by a Peril Insured Against under this policy to covered property or the building containing the property makes the ‘residence premises’ not fit to live in, we cover any necessary increase in living expenses incurred by you so that your household can maintain its normal standard of living.”
The Tower Hill homeowners form is written the same way:
“If a loss covered under SECTION I - PROPERTY COVERAGES makes that part of the ‘residence premises’ where you reside not fit to live in, we cover the Additional Living Expense, meaning: a. Any necessary increase in living expenses incurred by you so that your household can maintain its normal standard of living.”
Read the condition rather than the benefit. In both documents the gate is a covered loss that makes the home not fit to live in. Not an order. Not a forecast. Not a cone. Damage first, then unlivability, then money.
The second gate is the one people assume covers an evacuation, and it is narrower than the assumption. The ISO renters form:
“If a civil authority prohibits you from use of the ‘residence premises’ as a result of direct damage to neighboring premises by a Peril Insured Against, we cover the loss as provided in 1. Additional Living Expense and 2. Fair Rental Value above for no more than two weeks.”
And Tower Hill:
“If a civil authority prohibits you from use of the ‘residence premises’ as a result of direct damage to neighboring premises by a Peril Insured Against in this policy, we cover the Additional Living Expense and Fair Rental Value loss as provided under 1. and 2. above for no more than 2 weeks.”
Three conditions stack in that clause, and all three have to be met on those two forms. A civil authority has to prohibit use. The prohibition has to follow direct damage to neighboring premises. That damage has to be from a peril the policy insures. Then the clock runs for two weeks and stops.
A pre-landfall evacuation of an intact neighborhood satisfies none of them on those documents. Nobody has been damaged yet. That is the honest answer to the question this page is titled after, scoped exactly to the two forms read: on those forms, the evacuation order by itself is not the trigger.
There is a clock difference between the two documents worth knowing. The Tower Hill homeowners form caps both Additional Living Expense and Fair Rental Value, stating that payment will be “limited to 24 consecutive months from the date of the covered loss.” The phrase “24 consecutive” does not appear anywhere in the ISO renters form, whose Coverage D instead runs for “the shortest time required to repair or replace the damage or, if you permanently relocate, the shortest time required for your household to settle elsewhere.” Two documents, two different ceilings, one word: yours.
And now the sentence that keeps this honest
If this page stopped there it would be wrong in a way that costs readers money, because a state insurance regulator says something different to evacuees, and says it about pets by name.
Oregon’s Division of Financial Regulation, on its wildfire insurance page, under a heading for a Level 3 mandatory evacuation:
“When it is safe, let your insurance company know you have been ordered to evacuate. Save your receipts. Many insurance policies will help cover expenses such as lodging, food, and even pet boarding. Check with your insurance company to confirm your specific coverage.”
Its July 22, 2021 news release for evacuees says the same thing in fewer words: “Save all receipts.” and “Many insurance companies will help cover vital expenses, such as lodging, food, and pet boarding.”
Those two things are both true and they are not in conflict. Policy forms vary. A carrier can write a broader loss-of-use trigger than the two forms quoted above, can add a mandatory-evacuation endorsement, can pay a claim as a matter of practice that a strict reading would not require, and can be operating in a state where a regulator has issued a bulletin during a declared event. A general answer is not available. A general action is: report the evacuation to your carrier, keep the itemized invoice, and let the adjuster apply your actual contract instead of deciding for them.
Citizens Property Insurance Corporation, in its own consumer brochure dated 10/23, lists “Hotel Expenses” as “Covered under Additional Living Expenses or Civil Authority” and adds the disclaimer that governs everything on this page: “In the event of any inconsistency between this brochure and your insurance policy, the terms of the insurance policy control.”
What “additional living expense” means, and what that does to a boarding invoice
Both forms define the benefit as a necessary increase in living expenses to maintain your household’s normal standard of living. The word doing the work is “increase.” TDI puts the same idea in consumer language: “Additional living expenses include rent, food, and other costs you wouldn’t have if you were still in your home.”
For a pet owner, that has a concrete consequence. If your dog is boarded twice a year anyway when you travel, the baseline is not zero. If your cats have never been boarded, the entire invoice is an increase. If you are paying a nightly pet fee at a hotel you would not otherwise be in, that fee is an increase attributable to the displacement. None of that is decided by us; it is decided by an adjuster applying your form. What you control is whether the arithmetic is possible at all, and it is only possible if the invoice is itemized.
Ask the boarding facility for an invoice that shows, line by line: the animal’s name, the dates in and out, the daily rate separated from add-ons like medication administration and individual exercise, and any intake or vaccination charges. A lump sum written on a receipt pad is not something an adjuster can allocate. The same applies to the hotel: ask the front desk to itemize the pet fee as its own line rather than folding it into the room rate.
The percentage, and the ceiling you can hit
TDI’s guide states the size of the pot:
“If your policy covers ALE, it might be limited to 10 to 20% of the amount of the dwelling coverage on your house.”
and then the warning that matters to a household paying for two lodgings at once, the hotel and the kennel. On TDI’s page, read August 6, 2026, these are two separate paragraphs rather than one sentence, so they are quoted here the way the guide prints them. The first stands alone:
“Watch your expenses to make sure you don’t run out of ALE.”
The paragraph beneath it says what happens if you do:
“Your insurance company will pay for your additional living expenses only up to your policy’s ALE dollar limits. Because repairs on your home can sometimes take months, watch your expenses to make sure you have enough ALE to cover the entire time you’ll be out of your home. If you reach your policy’s ALE dollar limits before your home is fully repaired, you’ll have to pay the rest of your additional living expenses out of your own pocket.”
That is a state regulator describing a common range and a common mechanism, not a rule, and not a statement about your policy. Your own Coverage D limit is printed on your declarations page and it is a number you should know before hurricane season rather than during it. If your household includes animals that cannot go to a hotel, your displacement costs more per night than the profile the limit was probably sized against, and the pot empties faster.
Our pet emergency fund planner works the same problem from the other side, sorting what a cash cushion has to cover when nothing reimburses. This page and that tool answer different halves: the tool sizes the money you bring, this page describes the money that might come back.
Two adjacent questions belong to other pages and not to this one, because answering them properly means quoting a different set of documents. Whether a pet insurance policy reaches an evacuation boarding bill is a question about a completely different contract, and our page on pet insurance and evacuation boarding coverage reads those documents. Whether to hold a policy or a cushion in the first place is the subject of pet insurance vs a pet emergency fund.
Coverage C: Your Pet Is Not Covered Property
This is the uncomfortable base fact, and it is better to learn it now than in a claim conversation. Four documents state it, and they state it flatly.
The ISO renters form, under Property Not Covered:
“We do not cover: a. Articles separately described and specifically insured, regardless of the limit for which they are insured, in this or other insurance; b. Animals, birds or fish;”
The Tower Hill homeowners form, in the same place, with the same words:
“We do not cover: 1. Articles separately described and specifically insured in this or other insurance; 2. Animals, birds or fish;”
The Texas Windstorm Insurance Association dwelling policy puts it first on the list. Under a heading reading PROPERTY NOT COVERED, the form states “We do not cover:” and the first numbered item is one word: “Animals.”
And the federal flood policy, at 44 CFR Part 61, Appendix A(1), under Property Not Insured:
“Land, land values, lawns, trees, shrubs, plants, growing crops, or animals.”
Four documents, four different issuers, one answer. A property policy is a contract about property, and in these forms an animal is outside what the contract insures.
That is a statement about the scope of these property forms and nothing else. It is not a statement about what your pet is worth, and it does not say anything about a liability claim against a person or business that harmed your animal, which is a different area of law that varies by state and belongs to a lawyer where you live. It also does not touch pet health insurance, which is a separate contract from a separate insurer and is not what this page is reading.
The practical consequence: on any of the four forms read here, no line item on a property claim is your pet. Everything the property policy can do for you is about the gear, and the gear is worth more than people assume once it is all destroyed at once.
What is covered, and how much of it there is
Take an inventory of what a prepared pet household actually owns, and price the replacement of the whole set rather than any one piece. Crates and carriers, one per animal, sized to the animal. The travel crate that meets airline dimensions. Ex-pens and gates. A wire kennel run. Elevated feeders and an automatic feeder. A ceramic heat lamp and a thermostat for the reptile enclosure. The enclosure itself. An aquarium, stand, filter, heater and lighting. Grooming equipment. Harnesses, long lines, and a life jacket. A carrier backpack. A stroller for a senior dog. Litter boxes and covered litter storage. A portable power station bought specifically to run an aquarium filter or a nebulizer. Cooling mats and vests. A stack of vacuum-sealed food and a food-grade storage bin. Medication, both shelf-stable and refrigerated.
Every one of those is personal property, and none of them is on any Property Not Covered list quoted above. For a multi-animal household that has done the preparation this site teaches, the replacement figure is meaningful. Our renter’s pet emergency kit page has the storage half of that problem, including the coverage question about where a kit is stored, and our pet food and water storage guide covers the consumable half.
There are ceilings on categories, though, and this is where the special limits list matters. Both forms carry a schedule of Special Limits of Liability that cap named categories regardless of your overall Coverage C limit. The Tower Hill form introduces its schedule this way:
“These limits do not increase the Coverage C limit of liability. The special limit for each numbered category below is the total limit for each loss for all property in that category.”
Pet gear as a category is not on either schedule. Read yours anyway, because the categories you do not expect are the ones that bite.
Property Removed: the coverage almost nobody claims
Both forms carry an additional coverage that is written for exactly the thing you do during an evacuation, and almost no owner knows it exists. Tower Hill:
“Property Removed. We insure covered property against direct loss from any cause while being removed from a premises endangered by a Peril Insured Against and for no more than 30 days while removed. This coverage does not change the limit of liability that applies to the property being removed.”
The ISO renters form uses nearly identical language, with the same 30-day window.
Read what the clause says, and then read what it does not say. What it says is from any cause, for no more than 30 days, at the same limit of liability that already applied to the property.
What follows is our reading of that clause rather than the form’s own words or a regulator’s, and it is flagged as ours because a page that says “nothing here is a reading of your policy” has to mean it. Our reading is that during that window the ordinary named-peril list is not the test the removed property is measured against, which is what a grant written from any cause is for: the crate dropped in a driveway, the bin stolen out of the car, the equipment soaked at the friend’s house. Our reading is also that nothing in it suspends the rest of the contract. Section I of both forms still carries its own exclusions and its own conditions, and a broader grant of perils is not a removal of them. A hopeful reading of Property Removed stops at the first half of that; the adjuster will not. Read Section I of your own form, and put the question to your carrier rather than to us, because whether a particular loss lands inside this clause is decided by the person adjusting it and, if it is contested, by a court in your state.
Two boundaries on that, stated in the clause itself. The property has to be covered property, which brings back the animals exclusion: this covers the carrier, not the cat in it. And the premises has to be endangered by a Peril Insured Against, which means the evacuation has to be from something the policy insures. A wind-driven evacuation is inside that on a windstorm form; a flood-driven one is not, because these forms exclude flood, which is what the separate federal policy is for.
The federal flood policy has its own version, and it is narrower. Under Property Removed to Safety it pays, up to a dollar cap the form states, “the reasonable expenses you incur to move insured property to a place other than the described location that contains the property in order to protect it from flood or the imminent danger of flood”. It then insures that property at the new location “for a period of 45 consecutive days from the date you begin to move it there”, and the next sentence sets the condition: “The personal property that is moved must be placed in a fully enclosed building or otherwise reasonably protected from the elements.” It also states that the property moved must be “placed above ground level or outside of the special flood hazard area.” Insured property, again, does not include animals.
That flood provision is worth knowing for one more reason. It reimburses the expense of moving insured property to safety, which is a category of payment none of the wind or homeowners forms quoted here offers. If your evacuation is flood-driven and you are paying to move equipment, the receipts belong in the file.
The Refrigerator: Medication And Food After The Power Dies
You come home to a warm refrigerator holding insulin, a compounded liquid, a prescription diet, and a freezer of raw food. This section is about who pays for that. Whether the drug is still usable is a veterinary question that belongs to your veterinarian and to the manufacturer’s storage instructions, and our pet medication refrigeration outage guide works the cold-chain half. Two different questions, and it is worth keeping them apart: one is is it still good, the other is who reimburses it.
The power failure exclusion, in both forms
The ISO renters form:
“Power Failure means the failure of power or other utility service if the failure takes place off the ‘residence premises’. But if the failure results in a loss, from a Peril Insured Against on the ‘residence premises’, we will pay for the loss caused by that peril.”
Tower Hill:
“Power Failure, meaning: The failure of power or other utility service if the failure takes place off the ‘residence premises.’ But if the failure of power or other utility service results in a loss, from a Peril Insured Against on the ‘residence premises,’ we will pay for the loss or damage caused by that Peril Insured Against.”
The exclusion and its carve-back are one sentence apart in both. The line the forms draw is geographic: where the failure took place. A substation down the road, a transmission line in the next county, a rolling outage called by the utility, all of those are off the residence premises on the face of these forms. A covered peril that causes a loss on your own premises is treated differently by the second sentence.
Nobody should try to apply that to their own outage from this page. What is worth taking away is that the question an adjuster will ask is not “did the power go out” but “where did the failure occur and what caused it,” and that is a question your utility’s outage report answers better than your memory does. Screenshot the outage notice and the restoration time before it disappears from the utility’s app.
One form has a freezer limit and the other has none
The Tower Hill homeowners form’s special limits schedule includes an entry that names a dollar figure as “the maximum loss payable for covered property stored in freezers or refrigerators on the ‘residence premises.’” The dollar figure that opens that sentence is printed in the form itself; we do not publish dollar amounts on this site, so read it off your own copy. The same form separately lists under Property Not Covered: “Personal property stored in freezers or refrigerators located off the ‘residence premises’”.
The ISO renters form contains no freezer or refrigerator entry anywhere in the document. We checked the full text for the words freezer, refrigerator and spoilage and found none. That is bounded to that one form and that one edition, and it is exactly why this section cannot end in a general rule.
So: one of the two forms read here carries a specific, capped refrigerated-property provision. The other does not mention refrigerated property at all. If a two-week supply of refrigerated medication is part of your preparedness plan, and on this site it usually is, then which of those two shapes your form has is a real financial question and there is exactly one way to answer it.
Related, and often more useful than the coverage itself: some carriers sell an equipment-breakdown endorsement that reaches refrigeration failure caused by the appliance rather than by the grid. Whether yours offers one, what it costs, and what it covers is a question for your agent. We are naming the category so you know to ask for it by name, not recommending it.
What to photograph before you leave
Take five minutes on the way out. This is the part that survives no matter which way the coverage question lands, because it also feeds the tax path further down this page and the veterinary decision about the medication.
- The open refrigerator and the open freezer, wide enough to show the whole contents.
- Every prescription label, close enough to read the drug, the concentration, the quantity, the fill date and the pharmacy.
- A thermometer inside the compartment, in the same frame as the contents if you can manage it. A temperature you can prove is worth more than a temperature you remember.
- The utility outage notice on your phone, showing the start time.
- The refrigerator’s model and serial plate, which is usually inside the door frame, in case the appliance itself failed rather than the grid.
Do the same thing again on return, before you throw anything away. Loss documentation is built from a before and an after, and the after is the one people destroy in the first hour of cleanup because the smell is unbearable.
Other Structures: The Fence, The Run, The Kennel And The Dog House
For a household with a dog, containment is not landscaping, it is the safety system. And it sits in the coverage people forget exists, which on an industry-template homeowners form is Coverage B, on the TWIA dwelling policy is inside Coverage A, and on the federal flood policy is nowhere.
Where these structures live
TDI’s guide places them plainly: “Other structures coverage pays to repair structures on your property that aren’t attached to your house. This includes detached garages, storage sheds, and fences.”
The Tower Hill form defines the category:
“We cover other structures on the ‘residence premises’ set apart from the dwelling by clear space. This includes structures connected to the dwelling by only a fence, utility line, or similar connection.”
Note that second sentence, because it decides an argument. A kennel building or a shed attached to the house only by a fence is still an “other structure” on that form, not part of the dwelling. Which limit it falls under changes the money.
The exclusion printed directly under the grant
Read three lines further than the grant, because the same form, on the same page, immediately follows Coverage B with its own Property Not Covered list, and an outdoor dog run is described in it twice. Tower Hill:
“We do not cover: 1. Any structure enclosed by screens on more than one side, constructed to be open to the weather, and not constructed of and covered by the same or substantially the same materials as that of the primary dwelling;”
and, five items later in the same list:
“5. Slat houses, chickees, tiki huts, gazebos, cabanas, canopies, pergolas, or similar structures, constructed to be open to the weather.”
The same form separately states, immediately above that list, “We do not cover other structures: 1. Used in whole or in part for ‘business’”, which is worth knowing if you board, breed or groom at home.
Citizens’ consumer brochure, which carries a print date of 10/23 and is the edition Citizens still links from its own brochures page, says the same thing to Florida policyholders in four words. Its “Am I Covered?” panel lists “Open Enclosures (screened, aluminum, glass, etc.)” as “Typically not covered”. And the TWIA dwelling policy puts “Metal screen enclosures and their contents” on its Property Not Covered list, under the heading “Unless specifically described in the Declarations”.
A wire run with a shade cloth over it, a screened catio, an aluminum-framed enclosure: three documents from three issuers describe those as things a property form commonly does not pay for, or pays for only if they were named on the declarations page in advance. That is not an answer about your form. It is a reason to find the Property Not Covered list that sits under your other-structures grant and read it before hurricane season, and to ask your agent in writing whether a run or enclosure has to be scheduled to be covered.
Citizens’ brochure states its own position on two other categories in a line each: permanent detached structures “May be covered if you purchased Coverage B on your policy”, and fences are “Covered depending on the type of loss”. That second phrase is not evasion; it is the actual state of things, and the type of loss is what the next two subsections are about.
Note also what the brochure says about Coverage B and Coverage C generally: “Coverages for detached structures (Coverage B) and personal property (Coverage C) are optional; coverage is available only if purchased.” In a residual-market or wind-only policy, the coverage that would pay for your fence may simply not be on your policy. Check the declarations page rather than assuming the letter exists.
And a hard boundary that the federal document draws without ambiguity. The flood policy at 44 CFR Part 61, Appendix A(1) lists under Property Not Insured:
“Fences, retaining walls, seawalls, bulkheads, wharves, piers, bridges, and docks.”
If floodwater took your fence out, the flood policy does not insure it. Not a limit, not a sub-limit, not covered.
The percentage deductible that eats the whole claim
Here is the arithmetic that can decide a fence or kennel claim in hurricane country before anyone looks at the damage. We are not counting claims and no source we read counts them either, so treat this as a mechanism to check on your own declarations page rather than as a frequency.
Florida Statutes section 627.701 (2025) requires an insurer, before issuing a personal lines residential property policy, to offer alternative hurricane deductibles including percentages of the policy dwelling limits. Then it states how the deductible runs, and the restriction in the second half of the sentence is the part to read twice:
“The hurricane deductible shall apply on an annual basis to all covered hurricane losses that occur during the calendar year for losses that are covered under one or more policies issued by the same insurer or an insurer in the same insurer group.”
That annual treatment is scoped in two ways in the statute’s own words. It applies to the hurricane deductible of a personal lines residential property policy issued or renewed on or after May 1, 2005, and it pools losses only across policies from the same insurer or the same insurer group. Two policies from two unrelated carriers do not share a deductible.
The statute also requires that any policy containing a separate hurricane deductible carry this on its face, in boldfaced type no smaller than 18 points:
“THIS POLICY CONTAINS A SEPARATE DEDUCTIBLE FOR HURRICANE LOSSES, WHICH MAY RESULT IN HIGH OUT-OF-POCKET EXPENSES TO YOU.”
Citizens describes the same mechanism to its policyholders: the hurricane deductible “is based on a percentage of your Coverage A”, and it is “applied on a calendar-year basis (i.e., January through December)”, so that “During a busy hurricane season, you only will be required to pay your Hurricane deductible once”. The brochure continues past that point with a dash this site’s formatting rules do not allow, so the quotation stops there rather than being edited; what follows it says the single payment holds even where you make repairs from more than one named storm. Its brochure then gives the instruction that makes this useful:
“Report claims and keep receipts for hurricane repairs even if you don’t reach your deductible from one storm. Any amount you pay applies toward your calendar-year Hurricane deductible, reducing your cost for any additional storms that year.”
Read that twice, because it inverts the intuition. A single fence loss is very often smaller than a percentage-of-dwelling deductible, and an owner who reasons “it will not reach the deductible, so there is no point reporting it” has thrown away the credit toward the deductible for the next storm in the same season. In a season with two landfalls, the fence claim you did not bother to report is the reason the roof claim costs you more.
Florida is quoted here because its statute is public and specific. Percentage hurricane and named-storm deductibles exist in other coastal states with different rules, different triggers and different annual-versus-per-occurrence treatments. We are not summarizing them. Your declarations page names your deductible, and your state insurance department, listed in the NAIC’s directory, is the authority on how it applies where you live.
The consequence no coverage letter reaches
Then there is the part of a destroyed fence that no policy addresses at all: you have a dog and no containment, possibly for weeks, in a neighborhood full of debris, unfamiliar smells, and crews walking through yards.
That gap is real and it is not an insurance problem, it is a management problem starting the hour you get home. Our guide to returning home with pets after a disaster has the containment audit in full: the fence line checked at ground level, every gate latch physically tested rather than looked at, the missing panel that a leaning sheet of plywood only appears to fix. Read that before the claim conversation, because the claim will not be resolved in the timeframe your dog needs a yard.
While you wait: leash-only in the yard, no exceptions, including the trip to the bin at midnight. A tie-out is a supervised tool and not a substitute for a fence. Temporary panels and pens are a stopgap for a calm dog and not for a bolter. And whatever the containment situation, the animal’s identification has to be current, which is the moment to check the microchip registry contact details you last touched years ago.
Coverage E: Animal Liability, And Where Breed Actually Lives
The liability half of your policy is the half with the largest dollars attached and the one pet owners understand the least. It is also where the breed conversation belongs, and the breed conversation turns out not to happen where everyone thinks it does.
Neither form says “dog”
We searched both complete documents for the words dog, breed and vicious. Neither form contains any of them, anywhere.
That is a bounded finding about two named documents. It is not a finding about policy forms in general, and it would be a costly thing to over-read, because the regulators who have acted on this issue have consistently acted on both places the language can live.
The Nevada Division of Insurance’s own compliance instruction names both in one sentence. It asked companies with “current language in the policy or rating plan that identifies dog breeds or the presence of a dog on the property” to refile with new language, and it went on: “The insurer also needs to clarify in its policy language or filed underwriting and/or rating rules, as applicable, whether and under what circumstances an insurer may refuse to issue; cancel; refuse to renew; or increase the premium or rate of a policy of insurance when a dangerous or vicious dog has been identified and is being harbored or owned on an applicable property.” Policy language, in the regulator’s own words, first.
New York’s statute is drafted the same way. Its prohibition does not stop at issuing and pricing; it reaches an insurer that would “exclude, limit, restrict, or reduce coverage under such policy or contract” on breed, which is a sentence about contract wording. And the Michigan bulletin quoted below is titled “Assistance Animal Exclusions and Underwriting Rules”. An exclusion is form language.
So the honest instruction is not “skip the form.” It is: get the base form and every endorsement by number, read the Section II exclusions in both, and then ask the carrier in writing about the filed underwriting guideline as well. An endorsement can add an exclusion the base booklet does not contain, and a declarations packet is the base form plus whatever is attached to it. If a page tells you the contract is the wrong document to read, it is telling you to skip the one document you actually possess.
Two forms, opposite answers on animal liability
What the forms do say about animals is dramatic, and the two disagree completely.
The Tower Hill homeowners form, in its list of Coverage E exclusions, ends with this:
“‘Bodily injury’ or ‘property damage’ caused by or arising out of any animal whether or not the injury occurs on your premises or any other location.”
That is a blanket animal-liability exclusion. Not a breed exclusion. Not conditioned on a bite history. Any animal, any location, bodily injury or property damage. On that form, in that edition, Coverage E does not respond to an animal incident at all.
The ISO renters form’s Section II exclusion list is structured as Expected Or Intended Injury, “Business”, Professional Services, an insured-location exclusion, War, Communicable Disease, Sexual Molestation, and Controlled Substance, followed by the exclusions specific to Coverage E and then those specific to Coverage F. We read the whole list and searched the entire document for the word animal. It appears in the definition of an insured, in the Property Not Covered list, in an earth-movement clause about “human or animal forces”, in a weight-of-contents clause, and in the Coverage F insuring language. It does not appear as a liability exclusion.
Two documents. One excludes every animal from personal liability. One does not exclude animals at all. There is no honest general statement to be made from that, and every page that tells you what “homeowners insurance covers” for a dog bite is guessing on your behalf.
One caveat on that comparison, because it changes how much weight it will bear. These two documents are not the same kind of thing. The Tower Hill form is a named carrier’s filed contract, and the blanket animal exclusion is that carrier’s edit. The renters form is the unendorsed industry base form, which by construction carries no carrier’s edits and no endorsements at all. So the honest reading of the pair is not “one carrier excludes animals and another does not.” It is that the base template has no animal exclusion in it, and that whether your policy has one is a question about what your carrier added on top, which is why the endorsement list matters as much as the booklet.
Who counts as an insured when someone else has your dog
This is the evacuation-specific piece, and it is buried in the definitions section where nobody reads.
The ISO renters form defines who is an insured under Section II to include:
“With respect to animals or watercraft to which this policy applies, any person or organization legally responsible for these animals or watercraft which are owned by you or any person included in a. or b. above. ‘Insured’ does not mean a person or organization using or having custody of these animals or watercraft in the course of any ‘business’ or without consent of the owner”
Unpack that against the thing you actually do in an evacuation, and note where the sentence stops being a quotation and starts being a question. The operative words are “legally responsible for these animals”, and the form does not define them. So a neighbor who takes your dog with your consent because you cannot get home may fall inside that definition on that form, and the two carve-outs that follow are clearer than the grant: someone doing it in the course of a business, which is what a commercial boarding kennel is doing, is outside it, and so is anyone who takes the animal without your consent. Whether a particular person is legally responsible for a particular animal on a particular day is decided by the carrier when the claim is made and, if it is contested, by a court in your state. It is not settled by this page and it is not settled by handing someone a leash.
The Tower Hill homeowners form writes the corresponding clause about watercraft only. Animals are not in it. The same carrier that excluded all animal liability from Coverage E also declined to extend insured status to a person holding your animal, which is internally consistent and is the opposite of the renters form.
This is the reason our pet guardian directive exists as a separate artifact and says out loud what it does and does not bind. Written consent to a named person is the piece you can create in advance. Whether your policy extends insured status to that person is the piece only your carrier can answer, and it is worth one phone call before you hand anyone a leash and a key. Our neighbor cost-splitting page covers the supply side of the same neighbor arrangement; this is the liability side of it.
Three states, three different designs
Because breed lives in underwriting rules, the states that have acted on it have acted through insurance regulation. Three are quoted here in full. No count of states is claimed and no table is offered, because the number moves, bills that fail get reported as law, and the only authority for your state is your state.
Nevada, by statute, and it goes furthest. NRS 687B.383 carries the title “Refusal to issue, cancellation of, nonrenewal of or increase in premium or rate for certain policies solely on basis of breed of dog prohibited; exception; permissible inquiry by insurer regarding dog.” The Nevada Division of Insurance published a compliance FAQ dated June 25, 2021 explaining Senate Bill 103, which it says was approved June 2, 2021 and became effective January 1, 2022.
Go to the statute rather than to the FAQ for the scope, because the statute has moved since. The Nevada Legislature’s own text of NRS 687B.383 closes with “(Added to NRS by 2021, 1524; A 2025, 1087)”, and its subsection 4 now defines the policies it reaches as:
“(a) A policy of homeowner’s insurance; (b) A policy of renter’s insurance; (c) A policy of insurance which covers a manufactured home or a mobile home; (d) A policy of insurance which covers a multi-family residential dwelling; and (e) An umbrella policy as defined in NRS 687B.440.”
The 2021 FAQ lists four categories. The statute as it now stands lists five, and the added one is the multi-family residential dwelling. That is a small illustration of the largest point on this page: a regulator’s explainer is a snapshot of the law on the day it was written, and the law is the law.
The effect the FAQ describes:
“insurers will no longer be able to use breed of a dog to refuse to issue; cancel; refuse to renew; or increase the premium or rate of a policy of insurance based on a specific breed of dog or mixture of breed of dogs.”
And the part no other jurisdiction quoted here has:
“Insurers are prohibited from asking or inquiring as to the breed of dog an insured or an insurance consumer may be harboring or own on an applicable property. An insurer may ask if a particular dog is known to be dangerous or vicious pursuant to NRS 202.500.”
That one is not only in the FAQ. Subsection 3 of the statute itself reads: “An insurer may not ask or inquire about the specific breed or mixture of breeds of a dog which is harbored or owned on an applicable property except to ask if the dog is known to be dangerous or vicious or has been declared to be dangerous or vicious in accordance with NRS 202.500.”
The Division goes further still on the mere presence of a dog:
“Insurers also may not take any adverse actions described above simply because a dog is present on a property, without any evidence that the particular dog is known to be dangerous or vicious pursuant to NRS 202.500.”
The exception is narrow and specific: an insurer may act where a particular dog “is known to be dangerous or vicious or has been declared to be dangerous or vicious in accordance with NRS 202.500.”
New York, by statute, with a different exception. Insurance Law section 3421, as published by the New York State Senate:
“With respect to homeowners’ insurance policies as defined in section two thousand three hundred fifty-one of this chapter, no insurer shall refuse to issue or renew, cancel, or charge or impose an increased premium or rate for such policy or contract, or exclude, limit, restrict, or reduce coverage under such policy or contract based solely upon harboring or owning any dog of a specific breed or mixture of breeds.”
And its exception:
“The provisions of this section shall not prohibit an insurer from refusing to issue or renew or from canceling any such contract or policy, nor from imposing a reasonably increased premium or rate for such a policy or contract based upon the designation of a dog of any breed or mixture of breeds as a dangerous dog pursuant to section one hundred twenty-three of the agriculture and markets law, based on sound underwriting and actuarial principles reasonably related to actual or anticipated loss experience subject to the applicable provisions of section three thousand four hundred twenty-five of this article.”
That last clause is easy to drop and should not be. Section 3425 is New York’s own statute on cancellation and non-renewal of personal lines policies, so the exception the insurer gets here is written as being subject to it rather than as standing free of it. What that produces in a given case is a question for the New York Department of Financial Services and for a lawyer in that state, not for us.
Notice the design difference from Nevada. New York’s prohibition explicitly reaches excluding, limiting, restricting or reducing coverage, which addresses the endorsement route as well as the underwriting route. Nevada’s addresses the inquiry itself, which New York’s text does not mention. The Michigan State University College of Law’s Animal Legal and Historical Center records the section as added in 2021 and amended effective 2023.
Michigan, by a regulator reading a general statute, and it lands somewhere else entirely. Michigan has no breed-specific insurance statute quoted here. Instead, its Department of Insurance and Financial Services issued Bulletin 2019-20-INS, titled “Assistance Animal Exclusions and Underwriting Rules”, issued and entered October 31, 2019 by Director Anita G. Fox, superseding an earlier bulletin. Reading the state’s general Essential Insurance Act, it states:
“Pet ownership, by itself, does not cause an otherwise eligible person to become ineligible for homeowners insurance because a pet does not ‘clearly present an extreme likelihood of significant loss.’ Id. The Essential Insurance Act does not allow companies to deny, cancel or non-renew coverage based on the insured’s possession of a particular animal.”
But on price, the same bulletin goes the other way:
“Although Michigan law does not prohibit the imposition of surcharges based on dog breeds if the surcharge is actuarially supported, the FHA prohibits the imposition of a surcharge for assistance animals.”
with the instruction that follows from it:
“rating programs that include a surcharge for specific dog breeds or specific animals must include an exception from this surcharge for an animal that qualifies as an ‘assistance animal’ pursuant to the above definition. In addition, any surcharges related to animals that are not assistance animals must be actuarially supported.”
And it preserves a nonrenewal route that Nevada’s and New York’s texts handle differently. The bulletin’s conclusion is short:
“a non-group policy could be non-renewed based on an insured’s claim experience involving the insured’s animal”
but that sentence is the end of a paragraph, and the conditions are in the front of it. The whole provision, quoted:
“The Essential Insurance Act, specifically MCL 500.2117(2)(c)(i) and (ii), does permit a non-group policy to be non-renewed based on the claim experience of the person insured or to be insured, if, during the three-year period immediately preceding renewal of the policy, the claim experience arose from the insured’s negligence or if the insured, after written notice, failed to correct a condition directly related to a paid claim or that presented a clear risk of significant loss.”
Two conditions, and they are the whole difference between “an animal claim in the last three years” and what the bulletin actually describes: claim experience that arose from the insured’s negligence, or a condition the insured was told about in writing and did not fix. The bulletin then carves group policies out entirely, stating that insurers “are not permitted to non-renew group policies using the criteria of MCL 500.2117(2)(c)(i) and (ii)” because the Essential Insurance Act does not apply to eligible persons covered as members of a group, franchise plan or blanket coverage. We are not telling you how any of that applies to your renewal notice. We are telling you the conditions exist so you can ask about them.
Three jurisdictions, three genuinely different architectures. Nevada bans the question. New York bans the coverage restriction as well as the price move. Michigan permits a breed surcharge that is actuarially supported while forbidding the denial, and carves out assistance animals by reference to federal housing law rather than state insurance law.
That is the point of quoting three rather than tabulating fifty. A reader who assumes their state works like the one they read about will be wrong in a way that costs them, and there is no substitute for the actual text where you live. The NAIC publishes a directory of every state insurance department, and that office answers this question for free.
What this page will not tell you
We will not tell you whether your carrier will cover your dog, whether a blanket all-animal exclusion is permissible in a state whose statute is written about breed, or what any of the quoted texts mean when applied to your circumstances. Those are questions for your state insurance department and, if there is money at stake, for a lawyer licensed where you live. The site’s whole approach to legal questions is to quote the source, name it, date it, and hand you the door.
Documenting Destroyed Pet Property: Borrow The Agricultural Method
Here is the reversal that makes this section worth reading. Pet owners have no established loss-documentation standard to work to. Agricultural producers do, because the federal government has run animal-loss programs for decades and publishes what it will accept.
The USDA Farm Service Agency’s Livestock Indemnity Program tells applicants to provide “verifiable documentation of livestock inventories, death losses, and the event that caused the losses”, and the next sentence on that page is a permissive list rather than a closed one:
“Acceptable documentation may include veterinary records, production records, purchase receipts, inventory records, dated photographs, or other supporting information.”
That list is not about pets and we are not claiming it is. LIP is a producer program with its own eligibility rules that do not reach a household pet. What transfers is the method, and we are naming that as our own extension rather than the agency’s. The method has four parts.
An inventory that predates the event. The FSA standard leads with inventories, not with damage. An inventory built after the loss is a memory; an inventory built before it is a record. Walk the house and the yard with your phone once a year, before hurricane season, and narrate what things are as you film. That single video is the most valuable ten minutes of preparedness on this page and it takes less time than reading this section.
Purchase records kept as files, not as instincts. Email receipts are searchable and survive the house burning down; a shoebox does not. Create a folder in your email and forward every crate, enclosure, feeder, tracker and power-station receipt into it as you buy them. For cash purchases, photograph the receipt.
Dated photographs, and the date has to be real. A phone photo carries its own timestamp in the file metadata, which is why a photo taken today of the crates in the garage is stronger evidence than a photo you took at some point last year and cannot place. Take the before set now. Take the after set before cleanup begins.
Third-party corroboration where it exists. Veterinary records establish that an animal exists, has a treatment history, and requires the equipment and refrigerated medication you are claiming. Pharmacy records establish the drug and the quantity. Microchip registry records establish ownership. Those documents belong in the same place as everything else, which is what our pet emergency binder is for, and reconstructing them after the fact is a separate and much worse problem covered on our proving ownership and reclaiming a pet page.
Oregon’s regulator adds the timing instruction, and it is aimed at exactly the wrong moment:
“Try to use some time to work on a home inventory list. If your personal belongings are damaged, the insurance company will request a list of damaged or destroyed items.”
That advice appears on the page for people who are already evacuated, which tells you how commonly the inventory does not exist when it is needed. Do it before.
One more thing that only pet households have to think about: the animal in the photo. Your before-inventory of the crates and the fencing is also a dated photographic record of the animals themselves, in the crates, standing next to identifiable features of the house. That set does no work on a property claim, because the animal is not covered property. It does enormous work on the entirely separate problem of proving a lost pet is yours, which our find a lost pet after a disaster page covers. One filming session, two uses.
The Second Path: What The Tax Publication Says
When insurance pays nothing, there is one more federal document worth knowing about, and it has a hard gate on it.
IRS Publication 547, Casualties, Disasters, and Thefts, revised 2025 for 2025 returns, states:
“For tax years beginning after 2017, if you are an individual, casualty or theft losses of personal-use property not connected with a trade or business or a transaction entered into for profit are deductible only if the loss is attributable to a federally declared disaster.”
That is the gate. A personal-use property loss outside a federally declared disaster does not go here, subject to an exception the publication describes for taxpayers with personal casualty gains.
And this is the sentence that ties the tax path back to the insurance path, which is why it is on this page at all:
“If your property is covered by insurance, you should file a timely insurance claim for reimbursement of your loss. If you don’t file an insurance claim, you can’t deduct the full unrecovered amount as a casualty or theft loss and only the part of the loss that isn’t covered by your insurance policy is deductible.”
Read those two documents together and a sequence falls out. File the insurance claim even when you expect it to be denied, because declining to file has a consequence beyond the claim. Then the denial letter itself becomes part of the record.
The publication also lists what you have to be able to show for a casualty loss, including that you owned the property, the type of casualty and when it occurred, that the loss was a direct result of the casualty, and whether a claim for reimbursement exists with a reasonable expectation of recovery. That is the same evidence set the inventory section above builds.
There are floors, thresholds and computation rules in that publication that are not reproduced here, and there is a separate treatment for qualified disaster losses. We are quoting the gate and the insurance-claim interaction, not walking you through a return. Read the publication and take it to a tax professional.
The Adjuster Call: One Document, Four Letters
When you make the call, you are not making four claims. You are making one claim against one contract that has four relevant letters in it, and the person on the phone will move faster if you present it that way.
Have on hand before you dial. Your policy number and declarations page. The date and time of the loss. The evacuation order or advisory, screenshotted with its date. Your utility’s outage notice with the start and restoration times. The before inventory. The after photographs, taken before cleanup.
Report all four letters in the same call.
- Loss of use, Coverage D on an industry-template form. Say you were displaced, say what the order was, and say you have itemized lodging and boarding receipts. Ask directly which trigger in your form your situation falls under and whether the civil-authority provision in your form has a time limit. On a federal flood policy, do not ask for Coverage D at all: that policy pays no additional living expenses, and its Coverage D is Increased Cost of Compliance.
- Personal property, Coverage C on an industry-template form and Coverage B on the TWIA dwelling policy. Report the destroyed personal property as categories with counts, not as a story. Crates and carriers, count. Fencing panels, count. Feeders. Enclosure and its equipment. Medication, with the pharmacy labels photographed. Ask whether any special limit applies to refrigerated contents on your form.
- Other structures. Report the fence, run, kennel or shed separately, because it is a different limit and possibly a different deductible. Ask the adjuster which letter your form puts them under before you name one: on an industry-template homeowners form they are Coverage B, on the TWIA dwelling policy they sit inside Coverage A as items 5 and 6, and on the federal flood policy fences are not insured at all. Then ask whether that coverage is on your policy, because Citizens tells its own policyholders that detached-structure and personal-property coverage are optional and available only if purchased.
- Deductibles. Ask which deductible applies to each of those, whether a hurricane or named-storm deductible has been triggered, and whether it is calendar-year or per-occurrence on your policy. Report the small losses even if you believe they fall under the deductible.
Ask two questions at the end of the call, every time. What is the claim number, and what is the deadline for submitting supplemental documentation. Then write down the adjuster’s name, the date, and what they told you, in a file you keep.
One caution about time limits, because they are shorter than people expect, they vary, and an old booklet can be out of date on them. The Tower Hill Florida homeowners form, which is a 2013 edition, contains a provision stating that a claim, supplemental claim or reopened claim for windstorm or hurricane damage “is barred unless notice of the claim, supplemental claim, or reopened claim is given to us in accordance with the terms of the policy within 3 years after the date the hurricane first made landfall in Florida or the windstorm caused the covered damage.”
Do not budget three years off that sentence. Florida’s notice-of-claim statute has been amended repeatedly since that form was printed, most recently by chapter 2024-139. Florida Statutes section 627.70132 (2025), at subsection (2), now reads:
“A claim or reopened claim, but not a supplemental claim, under an insurance policy that provides property insurance, as defined in s. 624.604, including a property insurance policy issued by an eligible surplus lines insurer, for loss or damage caused by any peril is barred unless notice of the claim was given to the insurer in accordance with the terms of the policy within 1 year after the date of loss. A supplemental claim is barred unless notice of the supplemental claim was given to the insurer in accordance with the terms of the policy within 18 months after the date of loss.”
The same subsection adds a tolling rule that matters to a military household: “The time limitations of this subsection are tolled during any term of deployment to a combat zone or combat support posting which materially affects the ability of a named insured who is a servicemember as defined in s. 250.01 to file a claim, supplemental claim, or reopened claim.” And subsection (3) fixes what starts the clock in a storm: “For claims resulting from hurricanes, tornadoes, windstorms, severe rain, or other weather-related events, the date of loss is the date that the hurricane made landfall or the tornado, windstorm, severe rain, or other weather-related event is verified by the National Oceanic and Atmospheric Administration.”
The TWIA dwelling policy sets its own clock in its duties-after-loss condition: “In case of a loss to covered property caused by windstorm or hail, you must file a claim with us not later than one year after the date on which the damage to property that is the basis of the claim occurs.” The same condition lets the state insurance commissioner, on a showing of good cause by an insured, “extend the one-year period to file a claim for a period not to exceed 180 days.”
We are not going to tell you which of those governs your claim. A printed clause in an older form and a later statute is exactly the question that belongs to your state insurance department and, if money is at stake, to a lawyer licensed where you live. What is safe to say is the operating rule: give notice as early as you can, in writing, and confirm the deadline for your own policy with your carrier and your department in writing. A number printed in an old booklet is not a reason to wait.
If liability is in play, because your animal injured someone during the displacement, report it immediately and do not discuss fault with anyone. That is a Coverage E matter with its own process, and it is the point at which a lawyer stops being optional.
Before Next Season, In Order
Everything on this page reduces to a short list of things that are easy in February and impossible in September.
- Get the full policy form, not just the declarations page. Ask your carrier or agent for the form and every endorsement by number, and read them together, because an endorsement can change what the booklet says. Read the loss-of-use trigger, the Property Not Covered list under every coverage grant rather than only the personal property one, the special limits schedule, and the Section II exclusions.
- Write down your loss-of-use limit, whatever letter your form files it under, and ask yourself honestly whether it funds a hotel and a kennel simultaneously for the length of a realistic displacement. If your policy is the federal flood policy, the answer is that it has no loss-of-use coverage at all.
- Ask the three pet questions in writing. Does my liability coverage respond to an animal incident, and is there an exclusion or endorsement. Is a person holding my animal with my consent an insured. Does this carrier have a breed position in its underwriting guidelines. Keep the written answer.
- Check whether other structures are covered on your policy at all, which letter your form files them under, and what deductible applies to them in a named storm.
- Film the inventory. Ten minutes, once a year, house and yard, narrated. Store it somewhere that is not the house.
- Build the receipt folder and start forwarding into it.
- Look up your state insurance department in the NAIC directory and save the consumer line in your phone. Oregon publishes a consumer advocacy number on its wildfire page for exactly this reason; yours has one too.
- Separate flood from wind in your head. They are different policies with different answers to every question on this page, and the federal one pays no additional living expenses at all.
What We Could Not Source, And Left Out
Stating this plainly is part of the method.
We could not source a general answer to whether pet boarding is an “additional living expense.” The forms define the benefit as a necessary increase in living expenses to maintain a normal standard of living, and Oregon’s regulator names pet boarding as a thing many policies help cover. Neither of those is a rule about your claim, and we will not manufacture one. That determination belongs to an adjuster applying your specific form.
We did not build a state-by-state table of breed laws or hurricane deductible rules. Three states are quoted in full on the breed question and one on the hurricane deductible. No count of states is claimed anywhere on this page. Insurance regulation changes by legislative session and by bulletin, bills that fail are widely reported as if they passed, and a stale table on a topic like this is worse than no table.
We did not price anything. Not a premium, not a deductible, not a payout, not a boarding rate. This site does not publish dollar figures, and on this topic every number is specific to a policy, a state and a year.
We did not read every form, and one of the four is not a carrier’s form at all. Four documents, named and dated above. The homeowners form is a 2013 edition of one named Florida carrier’s contract. The renters form is a 2000-edition unendorsed industry base template with no carrier named anywhere in it, which means it shows you what the starting point looks like and tells you nothing about what any company added on top. We could not find a current-edition full homeowners or renters contract posted publicly, because carrier forms sit behind policyholder logins. A form is a snapshot at one moment and yours may be written differently on every point this page raises. That is not a hedge; it is the actual reason to go get yours, with every endorsement, by number.
An old form can be wrong about the law, not only about your coverage. The clearest example is on this page: the 2013 homeowners form states a three-year window for hurricane claim notice, and Florida’s notice-of-claim statute now reads one year, with eighteen months for a supplemental claim. We caught that one. We are not claiming we caught every place where a printed clause has been overtaken by a later statute or bulletin in your state, and neither this page nor any page can tell you which clause in your booklet is still good law. That question goes to your state insurance department and to a lawyer where you live.
For the federal money question, which is a different channel entirely and which most people conflate with this one, our what FEMA pays for pets page reads those guides the same way this page reads these forms. For the renter’s version of the evacuation logistics that create these costs in the first place, our pet evacuation plan for renters covers getting out. This page is about what happens to the bill afterward.
Frequently asked questions
Does homeowners or renters insurance pay for pet boarding when you evacuate?
It depends on your own form's trigger, and on the two forms read for this page an evacuation order alone is not it. The ISO renters form HO 00 04 10 00 starts Additional Living Expense only when a covered loss 'makes the residence premises not fit to live in', and its Civil Authority Prohibits Use clause applies only where a civil authority bars use 'as a result of direct damage to neighboring premises by a Peril Insured Against', capped at 'no more than two weeks'. The Tower Hill Select homeowners form TH HO-3 06 13 is written the same way and adds a 24-consecutive-month ceiling. Leaving an undamaged house ahead of a storm fits neither trigger in those documents. Even so, Oregon's Division of Financial Regulation tells mandatory evacuees on its wildfire page: 'Save your receipts. Many insurance policies will help cover expenses such as lodging, food, and even pet boarding', and adds 'Check with your insurance company to confirm your specific coverage.' Keep the itemized boarding invoice, report the evacuation, and let the adjuster apply your actual form. This is not insurance advice, and only your carrier or your state insurance department can tell you what your policy does.
Is my pet covered as personal property if it is killed or lost in a disaster?
Not under any of the four documents read for this page. The ISO renters form and the Tower Hill Select homeowners form both list 'Animals, birds or fish' under Property Not Covered. The Texas Windstorm Insurance Association dwelling policy, Form TWDP, edition date August 31, 2023, opens its Property Not Covered list with 'Animals.' The federal flood policy printed at 44 CFR Part 61, Appendix A(1) does not insure 'Land, land values, lawns, trees, shrubs, plants, growing crops, or animals.' That is a statement about what those property forms insure, not a statement about what an animal is worth, and it does not speak to a liability claim against someone who harmed your pet, which is a different question for a lawyer in your state. Read your own form's Property Not Covered list, because a carrier can write it differently.
Will insurance pay for my pet's refrigerated medication or food spoiled in an outage?
The two forms read here both exclude Power Failure, defined in the ISO renters form as 'the failure of power or other utility service if the failure takes place off the residence premises', with a carve-back the same sentence states: 'But if the failure results in a loss, from a Peril Insured Against on the residence premises, we will pay for the loss caused by that peril.' So a utility-side outage and an on-premises covered peril are treated differently on the face of those forms. The Tower Hill homeowners form also carries a special limit naming a dollar cap as 'the maximum loss payable for covered property stored in freezers or refrigerators on the residence premises', and it separately lists as property not covered 'Personal property stored in freezers or refrigerators located off the residence premises'. The ISO renters form contains no freezer or refrigerator entry at all, which is why a general answer is not possible. Photograph the contents and the thermometer before you leave, keep the pharmacy label, and ask your carrier. Whether a refrigerated drug is still usable is a veterinary question, not an insurance one.
Does homeowners insurance cover a fence, dog run or kennel destroyed by a storm?
On an industry-template homeowners form those sit under Coverage B rather than the dwelling, but read further than the grant, and check which letter your own form uses. The Texas Department of Insurance home insurance guide, updated 6/1/2026, states: 'Other structures coverage pays to repair structures on your property that aren't attached to your house. This includes detached garages, storage sheds, and fences.' The Tower Hill Select form (TH HO-3 06 13, a 2013 edition) defines Coverage B as structures 'set apart from the dwelling by clear space' and adds that this 'includes structures connected to the dwelling by only a fence, utility line, or similar connection.' The same form then prints its own Property Not Covered list directly under that grant, and an open run appears in it twice: 'Any structure enclosed by screens on more than one side, constructed to be open to the weather, and not constructed of and covered by the same or substantially the same materials as that of the primary dwelling', and 'Slat houses, chickees, tiki huts, gazebos, cabanas, canopies, pergolas, or similar structures, constructed to be open to the weather.' Citizens Property Insurance Corporation's consumer brochure, print date 10/23, lists 'Open Enclosures (screened, aluminum, glass, etc.)' as 'Typically not covered', and the Texas Windstorm Insurance Association dwelling policy (Form TWDP, edition date August 31, 2023) lists 'Metal screen enclosures and their contents' as not covered 'Unless specifically described in the Declarations'. On that TWIA form other structures are not a separate letter at all: they are items 5 and 6 inside Coverage A, and Coverage B is personal property. In hurricane states a separate percentage deductible can apply first. Florida Statutes section 627.701 (2025) requires any policy containing a separate hurricane deductible to carry on its face, in boldfaced type no smaller than 18 points, the statement 'THIS POLICY CONTAINS A SEPARATE DEDUCTIBLE FOR HURRICANE LOSSES, WHICH MAY RESULT IN HIGH OUT-OF-POCKET EXPENSES TO YOU', and it states that 'The hurricane deductible shall apply on an annual basis to all covered hurricane losses that occur during the calendar year for losses that are covered under one or more policies issued by the same insurer or an insurer in the same insurer group.' That annual treatment is Florida law, it reaches personal lines residential policies issued or renewed on or after May 1, 2005, and it pools losses only within the same insurer or insurer group rather than across unrelated carriers. A percentage of a dwelling limit is frequently larger than a fence loss, so the claim may never reach a payment. The federal flood policy does not insure fences at all. Report the loss anyway and let the carrier do the math, and check your own state's rule rather than assuming Florida's applies to you.
Can an insurer refuse me coverage because of my dog's breed?
It depends on the state, and the answer is written in insurance regulation rather than in the policy form. Nevada's Division of Insurance, in its June 25, 2021 FAQ on Senate Bill 103, wrote that from January 1, 2022 insurers 'will no longer be able to use breed of a dog to refuse to issue; cancel; refuse to renew; or increase the premium or rate of a policy of insurance based on a specific breed of dog or mixture of breed of dogs', and added that insurers are 'prohibited from asking or inquiring as to the breed of dog', with an exception only where a dog is dangerous or vicious under NRS 202.500. New York Insurance Law section 3421 bars refusal, cancellation, an increased rate, or a coverage restriction 'based solely upon harboring or owning any dog of a specific breed or mixture of breeds', with its own exception for a dog designated dangerous under section 123 of the agriculture and markets law. Michigan reaches a different place: its Bulletin 2019-20-INS, issued October 31, 2019, states that 'The Essential Insurance Act does not allow companies to deny, cancel or non-renew coverage based on the insured's possession of a particular animal', but in the same bulletin that 'Michigan law does not prohibit the imposition of surcharges based on dog breeds if the surcharge is actuarially supported', while requiring an exception from that surcharge for an assistance animal under the Fair Housing Act. On non-renewal the bulletin carries conditions that have to travel with it: it says MCL 500.2117(2)(c)(i) and (ii) permit a non-group policy to be non-renewed on claim experience 'if, during the three-year period immediately preceding renewal of the policy, the claim experience arose from the insured's negligence or if the insured, after written notice, failed to correct a condition directly related to a paid claim or that presented a clear risk of significant loss', and it adds that insurers may not use those criteria to non-renew group policies. That is not 'any animal claim within three years.' Those are three states we read in full and we are not claiming a count. Your own state insurance department is the authority for your state.
If a neighbor takes my dog during an evacuation and the dog bites someone, whose policy responds?
That turns on a definition most owners never read, and the two forms read here answer it differently. The ISO renters form HO 00 04 10 00 makes an insured, under Section II, 'any person or organization legally responsible for these animals' owned by you, and then removes 'a person or organization using or having custody of these animals or watercraft in the course of any business or without consent of the owner'. A neighbor acting with your consent may fall inside that definition on that form, while a commercial boarding kennel is doing it in the course of business and is carved out; whether a given person is 'legally responsible' for your animal is decided by your carrier and, if it is contested, by a court in your state, not by this page. The Tower Hill Select homeowners form writes the same clause about watercraft only and does not extend it to animals. That form also excludes from Coverage E any 'bodily injury or property damage caused by or arising out of any animal whether or not the injury occurs on your premises or any other location', which is a full animal-liability exclusion rather than a breed one. The ISO renters form's Section II exclusion list contains no animal exclusion, and the word animal does not appear in it. Two forms, opposite answers. Ask your carrier what your form says before you hand the leash to anyone.
What records do I need to claim destroyed crates, fencing and pet equipment?
Borrow the standard the USDA already publishes for animal losses. The Farm Service Agency's Livestock Indemnity Program page tells applicants to provide 'verifiable documentation of livestock inventories, death losses, and the event that caused the losses' and then gives a permissive list rather than a closed one: 'Acceptable documentation may include veterinary records, production records, purchase receipts, inventory records, dated photographs, or other supporting information.' Applied to pet property that means a dated photo set of the crates, runs, fencing and feeders taken before the season, purchase receipts kept as files rather than as memories, and the veterinary and pharmacy records that establish what the refrigerated items were. Oregon's Division of Financial Regulation adds the timing: 'Try to use some time to work on a home inventory list. If your personal belongings are damaged, the insurance company will request a list of damaged or destroyed items.' Build it before the warning, because the moment it becomes useful is the moment it is impossible to build.
If insurance pays nothing, can I deduct the loss on my taxes?
Only in narrow circumstances, and the publication states them plainly. IRS Publication 547, revised 2025 for 2025 returns, states: 'For tax years beginning after 2017, if you are an individual, casualty or theft losses of personal-use property not connected with a trade or business or a transaction entered into for profit are deductible only if the loss is attributable to a federally declared disaster.' It also warns against skipping the insurance claim: 'If your property is covered by insurance, you should file a timely insurance claim for reimbursement of your loss. If you don't file an insurance claim, you can't deduct the full unrecovered amount as a casualty or theft loss and only the part of the loss that isn't covered by your insurance policy is deductible.' Those two sentences together mean filing the claim comes first even when you expect it to be denied. Additional limits, floors and thresholds apply that are not reproduced here. This is not tax advice; read the publication and take it to a tax professional.
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Sources
We are not veterinarians, and we would rather you check these than take our word for anything. Every claim above traces to one of them. For your own animal, your vet is the expert, not this page.
- Tower Hill Select Insurance Company — Homeowners 3 Special Form, form TH HO-3 06 13 (opens in a new tab)
- Homeowners 4 Contents Broad Form, HO 00 04 10 00 — unendorsed Insurance Services Office base form, posted in the Nevada Division of Insurance policy library (opens in a new tab)
- Texas Windstorm Insurance Association — TWIA Dwelling Policy, Windstorm and Hail, Form No. TWDP, edition date August 31, 2023 (opens in a new tab)
- eCFR — NFIP Standard Flood Insurance Policy, Dwelling Form (44 CFR Part 61, Appendix A(1)) (opens in a new tab)
- Texas Department of Insurance — Home insurance guide (page carries "Last updated: 6/1/2026"; read August 6, 2026) (opens in a new tab)
- Oregon Division of Financial Regulation — Wildfire insurance (opens in a new tab)
- Oregon Division of Financial Regulation — Three steps wildfire evacuees must take today (July 22, 2021) (opens in a new tab)
- The Florida Senate — 2025 Florida Statutes section 627.701, Liability of insureds; coinsurance; deductibles (opens in a new tab)
- The Florida Senate — 2025 Florida Statutes section 627.70132, Notice of property insurance claim (last amended by ch. 2024-139) (opens in a new tab)
- Citizens Property Insurance Corporation — Hurricane Coverage: What You Need To Know (10/23) (opens in a new tab)
- New York State Senate — Insurance Law section 3421, Homeowners' liability insurance; dogs (opens in a new tab)
- Animal Legal & Historical Center, Michigan State University College of Law — NY Insurance Law section 3421 entry (opens in a new tab)
- Nevada Division of Insurance — FAQ, Senate Bill 103: Prohibition on Adverse Actions by Property Insurers on the Basis of Dog Breed (June 25, 2021) (opens in a new tab)
- Nevada Legislature — Nevada Revised Statutes Chapter 687B (NRS 687B.383) (opens in a new tab)
- Michigan Department of Insurance and Financial Services — Bulletin 2019-20-INS, Assistance Animal Exclusions and Underwriting Rules (October 31, 2019) (opens in a new tab)
- IRS — Publication 547, Casualties, Disasters, and Thefts (rev. 2025) (opens in a new tab)
- USDA Farm Service Agency — Livestock Indemnity Program (LIP) (opens in a new tab)
- NAIC — Understanding Your Homeowners or Renter's Policy (opens in a new tab)
- NAIC — State Insurance Departments directory (opens in a new tab)
Related reading
Money and Coverage
Pet Insurance and Evacuation Boarding: What Named Carriers' Policy Documents Say
Comparison
Pet Insurance vs a Pet Emergency Fund
Disaster Assistance
Does FEMA Pay for Pet Expenses? What FEMA Actually Publishes
Hazard Playbook
Pet Evacuation Plan for Apartment Renters With No Car or Yard
Checklist
Pet Emergency Kit for Renters: Where to Actually Store It
Checklist
Returning Home With Pets After a Disaster
How-To
Keeping Pet Medication Cold When the Power Goes Out
Shared Prep
Splitting Pet Emergency Supply Costs With Neighbors